Contact Customer Service by Phone
Select a plan
- Select a plan
- NY State Exchange Marketplace Members
- HIP Members
- GHI PPO/EPO Members
- Medicare Advantage HMO Members
- Medicare Advantage PPO Members
- EmblemHealth Members
- GHI HMO Members
- Medicaid and Child Health Plus Members
Select contact number from the menu above.
Manage Your Account With myEmblemHealth
- E-mail customer service
- Review claims and benefits
- Order ID cards
- And much more.
Register Sign In
Forgot your password? Reset it now.
More Contact Information
For submission of claims, mental health and substance abuse, precertification and more.
If you're considering EmblemHealth insurance for your business or family, please contact our Sales Department.
Ask Us on Twitter
If you have comments about this website and suggestions for improving it, please let us know.
* Our call center is closed for non-Medicare customers on New Year's Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.