You can e-mail customer service
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Contact Customer Service by Phone
1-877-842-3625 | TTY/TDD: 711 – 8 am - 8 pm, M-F
Medicare Advantage HMO Members
1-877-344-7364 | TTY/TDD: 711 – 8 am – 8 pm, everyday
Medicare Advantage PPO Members
1-866-557-7300 | TTY/TDD: 711 – 8 am – 8 pm, everyday
1-800-447-8255 | TTY/TDD: 711 – 8 am - 8 pm, M-F
GHI PPO/EPO Members
1-800-624-2414 | TTY/TDD: 711 – 8 am - 8 pm, M-F
(Including NYC and Federal Employees)
GHI HMO Members
1-877-244-4466 | TTY/TDD: 711 – 8 am - 8 pm, M-F
Make sure to have your ID card handy, as you will need your ID number.
More Contact Information
For submission of claims, mental health and substance abuse, pre-certification and more.
If you're considering EmblemHealth insurance for your business or family, please contact our sales department.
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