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Help for Those Affected by the Earthquake in Haiti

The earthquake that struck Haiti on January 12 is a tragedy that has touched each of us. We at EmblemHealth extend our deepest sympathies to the victims of the earthquake and to those who have lost or are missing loved ones.

24/7 Member Hotline for Mental Health Services: 1-646-447-7200
If you have been affected by this tragedy and need to talk to someone, please call our Member Hotline. This hotline was especially set up to help our members who were affected by the tragedy in Haiti obtain mental health services in their communities.

All of our members may call 24 hours, 7 days a week to get help.

Mental Health Help for HIP and CompreHealth HMO/EPO Members
HIP and CompreHealth HMO/EPO plan members are provided mental health services by EmblemHealth. Most of our members in these plans who are of Haitian descent live in Brooklyn and Queens. So, we have compiled listings of network mental health doctors, practitioners and medical centers that are set up to support the mental health needs of the Haitian people in these areas, particularly during this difficult time.

If you are a HIP or CompreHealth HMO/EPO plan member, live in Brooklyn or Queens and need help because of this tragedy, please reach out to any of the providers on the lists below. All of these providers are especially trained to give support during crisis situations and accept your plan. Also, the independent practitioners listed speak French or Creole.

In Brooklyn

• Independent Practitioners in Brooklyn Who Speak French or Creole
• Preferred Health Partners Medical Group Offices in Brooklyn with On-site Mental Health Professionals
• Medical and Mental Health Centers in Brooklyn

In Queens

• Independent Practitioners in Queens Who Speak French or Creole
• Queens Long Island Medical Group Offices in Queens with On-site Mental Health Professionals

Community Centers in Brooklyn and Queens
The New York Haitian Earthquake Family Resource Center, whose first day of operation was February 1, 2010, is located in the New York National Guard Armory at 1579 Bedford Avenue, between Union and Presidents Streets in Brooklyn. This center was created by Governor Paterson, Mayor Bloomberg and the Director of U.S. Citizenship and Immigration Services, Alejandro Mayorka, to make sure that New York’s Haitian community is cared for during this time of great need. You may also access a list of additional community centers in Brooklyn and Queens that provide services (not mental health services) to their Haitian communities. These centers are not covered by any plan networks.

How to Get Information About Loved Ones in Haiti
The U.S. State Department Operations Center asks that Americans seeking information about family members in Haiti call
1-888-407-4747. Due to heavy call volume, some callers may get a recording.

For information about U.S. citizens in Haiti, please send your questions via e-mail to Haiti-Earthquake@State.Gov. You should include the following information in your request:

• The person’s full name, date of birth and passport information (if known)
• The person’s contact information in Haiti, including telephone numbers, e-mail address, and hotel name or address (if known)
• Your name and contact information, and your relationship to the person.
• Any special emergency circumstances.

You may also contact the Haitian Consulate at 271 Madison Avenue, 5th floor, New York, NY 10016. Phone: 1-212-697-9767.

New York City residents may contact 311 for information on Haiti relief efforts.