Your Connection to Quality Eldercare Services

Are you overwhelmed, frustrated, and in need of assistance with the care of an elderly loved one? Now EmblemHealth's Care for the Family Caregiver program offers you access to the resources you need through our unique partnership with Seniorlink, a national eldercare advisory service. Seniorlink's national network provides expert assistance in developing senior care planning, regardless of where the care recipient lives, and helps reduce the stress of navigating the confusing eldercare system. Seniorlink will assist you with eldercare planning for your spouse/partner, parent, in-laws and grandparents — even if the family member is not an EmblemHealth member!

Special Discounts for EmblemHealth Members
As an EmblemHealth member, you can take advantage of Seniorlink Online and Seniorlink Care Advisory Services for the low, discounted price of just $15 for three months or $40 for a full year. As an added bonus, you will be eligible to receive a personal emergency response system free for three months, with a one-time activation and shipping fee. Seniorlink Care Management Services are available at an additional cost depending on the services provided.

24/7 Access to Eldercare Resources by Telephone or Web
By joining Seniorlink, members can access a wealth of valuable caregiving resources including:

Seniorlink Online
24 hours a day, 7 days a week, this web site is dedicated specifically to eldercare issues. Do-it-yourselfers can search for information on their own at or request the assistance of a Seniorlink Care Advisor via e-mail or telephone.

Seniorlink Care Advisory Services
Every family caregiver's situation is different. That's why Seniorlink offers personalized one-on-one telephone consultations with a Seniorlink Care Advisor who will offer advice and resources specific to the individual's situation. Seniorlink Care Advisors are available 24 hours a day, 7 days a week to assist caregivers with:

  • Eldercare planning
  • Coordination of available resources
  • Access to public programs and services
  • Nationwide referrals for home health care needs, assisted living facilities and nursing homes
  • Referrals for legal and financial services
  • Information about adult day care options, hospice care, meals, and transportation services
  • And much more!

Seniorlink's Care Advisors are eldercare experts with advanced degrees in nursing, social work, rehabilitation, gerontology and counseling. Their qualifications range from RN to PhD, and most have eight or more years of experience managing the care of seniors.

Seniorlink Care Management Services
On-site care management services, delivered by a nationwide network of professional geriatric care managers, are also offered for those who need more comprehensive coordination of care. This may include in-home assessments and consultations, assisted living and/or nursing home evaluations, family consultations and ongoing care management. These types of services are available to members at an additional, but often discounted, cost.

Getting Started is Easy!
Simply click the link to the Seniorlink Web site or call 1-866-797-2334.

Terms and Conditions

The products and services described above are neither offered nor guaranteed under EmblemHealth's contract with the Medicare program. In addition, they are not subject to the Medicare appeals process. Any disputes regarding these products and services may be subject to the EmblemHealth grievance process.

EmblemHealth provides links to Web sites as a convenience as well as an educational and informational service to our members. These links are not intended to provide medical professional advice. All medical information, either from these links or from any other source, needs to be reviewed carefully with your own doctor or pharmacist before you act upon it in any way.

While EmblemHealth provides links to sites that it believes can offer our members useful information and services, EmblemHealth does not guarantee or warrant that any information in these links is complete, accurate, or up-to-date. Reasonable precautions are taken to link only to sites which are appropriate, accurate, and maintained by reputable organizations. However, EmblemHealth accepts no responsibility for illness, injury, or loss which may arise from reliance on information contained in these links or for actions recommended or taken by the operator of these links.

Additionally, EmblemHealth is not responsible for the privacy policies or any actions of any third parties who control the activities on such third-party sites. EmblemHealth suggests contacting the relevant parties controlling these sites or accessing their online policies for relevant information about their data collection.

Medicaid and Family Health Plus members should only consider using Seniorlink services for a family member for whom they act as the caregiver. These services are not offered nor guaranteed under EmblemHealth's Medicaid or Family Health Plus contract with the City or State of New York and are not subject to the New York State Fair Hearing process. Any disputes regarding these products and services may be subject to the EmblemHealth grievance process.

I agree to the terms and conditions stated above.