AdvantageCare Physicians (ACPNY) is one of the largest physician-led practices in New York City, and is an integral part of your provider network. Scroll down to the section below for more information.
You can also call the dedicated City of New York Employee Gold Service Line at 1-646-680-3000, or visit www.acpny.com/city.
Want to Find a Local ACPNY Doctor?
The icon in our Find a Doctor tool tells you that the doctor is part of ACPNY.
Start by visiting the Find a Doctor launch page made specifically for City of New York plan members.
This three-page flyer lists the addresses and hours of all ACPNY locations.
Large Network of Medical Providers
You can find network doctors in all five boroughs — and all neighborhoods — of New York City, plus in Nassau, Suffolk, Westchester, Rockland and Orange counties. With the HIP Prime POS plan you also have coverage at great area hospitals, including Lenox Hill Hospital, Montefiore Medical Center, North Shore-Long Island Jewish Health System, NYU Hospital Center and Staten Island University Hospital.
Your PCP: A Partner for Good Health
As soon as you join HIP Prime POS, you should pick your primary care physician (PCP). This person will be your regular doctor who works with you to manage your health. You can change your PCP, either online or by phone, at any time. Your PCP will:
- Provide most of your primary and preventive care
- Refer you to specialists as needed
- Coordinate the care you get from specialists
- Arrange hospital admissions, when necessary. (Please note that specialists can also arrange for hospital admissions.)
Provider Coverage: In and Out of Network
If you want out-of-network coverage while keeping in-network copays low, choose the HIP Prime POS plan. Covered services from out-of-network doctors do, however, have deductibles, coinsurance and payroll deductions. Also note that some services may require prior approval. The best way to make use of HIP Prime POS and to save on your out-of-pocket costs is to see a doctor within the network.
HIP Prime Network