Provider Network

AdvantageCare Physicians

AdvantageCare Physicians (ACPNY) is one of the largest physician-led practices in New York City, and is an integral part of your provider network. Scroll down to the section below for more information.

You can also call the dedicated City of New York Employee Gold Service Line at 1-646-680-3000, or visit

Want to Find a Local ACPNY Doctor?

The icon in our Find a Doctor tool tells you that the doctor is part of ACPNY.
Start by visiting the Find a Doctor launch page made specifically for City of New York plan members.

This three-page flyer lists the addresses and hours of all ACPNY locations.

Large Network of Medical Providers

You can find network doctors in all five boroughs — and all neighborhoods — of New York City, plus in Nassau, Suffolk, Westchester, Rockland and Orange counties. With the HIP Prime POS plan you also have coverage at great area hospitals, including Lenox Hill Hospital, Montefiore Medical Center, North Shore-Long Island Jewish Health System, NYU Hospital Center and Staten Island University Hospital.

Your PCP: A Partner for Good Health

As soon as you join HIP Prime POS, you should pick your primary care physician (PCP). This person will be your regular doctor who works with you to manage your health. You can change your PCP, either online or by phone, at any time. Your PCP will:

  • Provide most of your primary and preventive care
  • Refer you to specialists as needed
  • Coordinate the care you get from specialists
  • Arrange hospital admissions, when necessary. (Please note that specialists can also arrange for hospital admissions.)

Provider Coverage: In and Out of Network

If you want out-of-network coverage while keeping in-network copays low, choose the HIP Prime POS plan. Covered services from out-of-network doctors do, however, have deductibles, coinsurance and payroll deductions. Also note that some services may require prior approval. The best way to make use of HIP Prime POS and to save on your out-of-pocket costs is to see a doctor within the network.

HIP Prime Network

AdvantageCare Physicians

The Right Care, Right in Your Neighborhood

Finding a doctor you trust and respect can be a painful process. And when your spouse and your child have come down with something, spending the day traveling all over town to see different doctors only adds to the stress. Having a medical practice near your home that has physicians, specialists and pediatricians under one roof can help you get the care you need without the hassle.

AdvantageCare Physicians understands these concerns and has built a practice designed to meet these unique needs. They are the newest addition to the EmblemHealth family and are now one of the largest physician-led practices in New York City.

With 36 locations throughout New York City and Long Island, you can find a convenient location near home or work. AdvantageCare Physicians’ medical offices include primary care doctors and specialists. Some medical offices also have additional services like EmblemHealth pharmacies, an on-site lab, urgent care and extended hours. And their electronic health records system ensures your medical history is available at any location.

Services for City of New York Employees

As a City of New York employee with a GHI or HIP plan, you have exclusive access to a dedicated Gold Service Line — 1-646-680-3000. At this number, you can access the AdvantageCare Physicians network to get more information, schedule appointments and get connected to EmblemHealth to answer any questions about your plan.

You and your family will benefit from:

  • Urgent care or extended hours in most locations
  • Highest quality ranking in NYC
  • Team-based care — ensures better health outcomes
  • Full range of health services — primary care, pediatrics, cardiology, OB/GYN, GI, laboratory, pharmacy, X-ray and more
  • Coordinated care across 35 locations with electronic health records that allows your information to travel with you to all locations

To learn more about the AdvantageCare Physicians difference, call the dedicated City of New York Employee Gold Service Line at 1-646-680-3000 or visit