Contact us

For EmblemHealth plan information and enrollment, call toll-free:

1-800-447-9169, seven days a week, 8 am to 8 pm.

If you use a TTY/TDD, please call 711.

Our mailing address is:

Attention: Medicare Marketing
PO Box 2859
New York, NY 10117-7894

Request Information for 2017

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Call toll-free 1-800-447-9169, 8 am to 8 pm, seven days a week. If you use a TTY/TDD, please call 711.

Already Enrolled?

If you are already enrolled in an EmblemHealth Medicare HMO or PPO plan and have questions, call toll-free 7 days a week, 8 am to 8 pm:

HMO members: 1-877-344-7364 (TDD/TTY 711)
PPO members: 1-866-557-7300 (TDD/TTY 711)

Multi-Language Insert/Non-Discrimination

Write to us at:

ATTN: Customer Service
55 Water Street
New York, NY 10041-8190

You can also visit us at:

55 Water Street Walk-In Service Center

EmblemHealth Walk-In Service Center is open from 8:30 am to 5:00 pm, Monday through Friday.

Disaster Events Policy Coming Soon!

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