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Neighborhood Care

Renewing Your Essential Plan, Medicaid, Health and Recovery Plan (HARP), or Child Health Plus Plan

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Essential Plan document list for legally residing immigrants

Did you receive a notice about renewing your plan?

Medicaid, HARP, Child Health Plus, and Essential Plan members
must renew coverage every year. We can help!

Please call us at
888-432-8026 (TTY: 711)

  • We're available by phone 8 a.m. to 6 p.m., Monday to Friday.
  • We can answer any questions you have and help you complete the renewal application.
  • Don't lose your coverage! It's important to renew on time so call us today.

Watch our short video
on how to renew.

Want in-person help with your renewal application?

Call 800-274-2950 to schedule an appointment at one of our

Neighborhood Care centers!

See our helpful checklist for more details
on how to renew.

You can also renew by contacting the NY State of Health.

Visit nystateohealth.ny.gov/individual to sign in to your account to view your renewal information or call 855-355-5777 (TTY: 800-662-1220) to ask questions.

How to renew if you enrolled at a local DSS or HRA office.

Contact your local DSS or HRA office for more information.

New York City Human Resources Administration (HRA)

888-692-6116

Nassau County DSS

516-227-7474

Western Suffolk County DSS

631-853-8408

Eastern Suffolk County DSS

631-852-3710

Westchester County DSS

914-995-3333

Don’t delay! Call us to renew today!

888-432-8026 (TTY: 711)

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Any information provided on this Website is for informational purposes only. It is not medical advice and should not be substituted for regular consultation with your health care provider. If you have any concerns about your health, please contact your health care provider's office.

Also, this information is not intended to imply that services or treatments described in the information are covered benefits under your plan. Please refer to your Membership Agreement, Certificate of Coverage, Benefit Summary, or other plan documents for specific information about your benefits coverage.