Table of Contents
Search
How Do I...

Search Tips

Table of Contents Search

  • For more specific results, select both a chapter and section.
  • To move from section to section within a chapter, use the left navigation bar.

Keyword Search

  • For best results, select a recommended search term if one appears in the search box.
  • To narrow your search, use the Filter By and Additional Keywords features in the left navigation bar.
  • To find an exact phrase, use quotes (e.g., “prior approval”).
  • To find all search terms, use the word AND in capital letters between search terms.
  • To find at least one search term, use the word OR in capital letters between search terms.
×
  • Pharmacy Services > Home Delivery Pharmacy Program

    For EmblemHealth, GHI, HIP and Vytra Plans

    We contract with Express Scripts, Inc. (ESI), a home delivery vendor, to serve our EmblemHealth, GHI, HIP and Vytra plan members. Practitioners may call 1-888-327-9791 for instructions on how to fax a prescription to ESI.

    Members may order medications taken on a regular basis from ESI in three ways:

    • Online - Register at www.StartHomeDelivery.com.
    • Mail - Send the order form included in your member packet, along with your 90-day prescription and copayment to ESI.
    • Phone - Commercial members: 1-877-866-5798; Medicare members: 1-877-866-5828; Medicaid members: 1-877-866-4165.

      We have also teamed up with ESI to provide prescriptions through our website, allowing members to fill their prescriptions from any location with Internet access.

      Home delivery and Internet pharmacy programs are especially convenient for individuals on maintenance prescription medications that treat long-term conditions such as high blood pressure, diabetes or thyroid disorders. Additionally, members using the mail order pharmacy program may receive a reduction in their formulary prescription copayments of up to 50 percent.

      For GHI City of New York Group Plans

      We contract with Express Scripts, Inc. (ESI) to provide home delivery services to our GHI City of New York group plans. Practitioners may call 1-888-327-9791 for instructions on how to fax a prescription to ESI. This line is available seven days a week, from 8 am to 8:30 pm. Users of TTY/TDD can call 1-800-899-2114, 24 hours a day, seven days a week.

      GHI City of New York members may also request their medications. Commercial plan members can call 1-877-534-3682. Medicare members can call 1-800-585-5786, 24 hours a day, seven days a week.

      My Subscriptions

      Enter your e-mail address to receive a link to your subscriptions.

      Submit
      ×

      Glossary terms found on this page:

      An itemized statement of health care services and their costs provided by a hospital, physician's office or other health care facility. Claims are submitted to the insurer or managed care plan by either the plan member or the provider for payment of the costs incurred.

      A legal agreement between an individual member or an employer group and a health plan that describes the benefits and limitations of the coverage.

      The fixed dollar amount members must pay for certain covered services. It is generally paid to a network provider at the time the service is rendered.

      The fixed dollar amount members must pay for certain covered services. It is generally paid to a network provider at the time the service is rendered.

      A list of preferred pharmaceutical products that health plans, working with pharmacists and physicians, have developed to encourage greater efficiency in the dispensing of prescription drugs without sacrificing quality. Also called a drug formulary.

      Acronym for Medicare Advantage. An alternative to the traditional Medicare program in which private plans run by health insurance companies provide health care benefits that eligible beneficiaries would otherwise receive directly from the Medicare program.

      A program that offers drugs ordered and delivered through the mail to plan members.

      A jointly funded federal and state program that provides hospital and medical coverage to the low-income population and certain aged and disabled individuals.

      A nationwide insurance program for the disabled and people age 65 and over, created by the 1965 amendments to the Social Security Act and operated under the provisions of the Act. It consists of two separate but coordinated programs, Part A and Part B.

      An individual and each of his or her eligible dependents, including Medicare beneficiaries who are enrolled or participate in a benefit program and who are entitled to receive covered services from the practitioner pursuant to such benefit program and the terms of the practitioner's agreement.

      A written order or refill notice issued by a licensed medical professional for drugs available only through a pharmacy.

      ×

    You are now leaving the Medicare section of the EmblemHealth website.

    Click to Continue ×

    Your member ID # is on the front of your ID card.