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  • Physical and Occupational Therapy Program > Customer Service

    Eligible members may call the following numbers for customer service and more information:

    • GHI HMO: 1-866-284-2901
    • HIP: 1-877-774-7693 or 1-716-712-2808

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    Glossary terms found on this page:

    An organization that provides comprehensive health care coverage to its members through a network of doctors, hospitals and other health care providers. Also called a Health Maintenance Organization.

    Acronym for Medicare Advantage. An alternative to the traditional Medicare program in which private plans run by health insurance companies provide health care benefits that eligible beneficiaries would otherwise receive directly from the Medicare program.

    An individual and each of his or her eligible dependents, including Medicare beneficiaries who are enrolled or participate in a benefit program and who are entitled to receive covered services from the practitioner pursuant to such benefit program and the terms of the practitioner's agreement.

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