• You are here:  Home
  > 
• Providers
 > 
• Provider Resources

Providers

GHI HMO Select, Inc. to Withdraw from Family Health Plus in Delaware County and GHI PPO to Withdraw from Family Health Plus in Chenango County, effective 04/01/10

As of April 1, 2010, GHI HMO Select Inc.,will no longer be part of the Family Health Plus program in Delaware County and
GHI PPO will no longer be part of the Family Health Plus program in Chenango County.

Family Health Plus members will be transitioned to Fidelis as of April 1, 2010
Because Family Health Plus members must receive services from a managed care health plan and because Fidelis is currently the only other Family Health Plus plan available in Chenango and Delaware counties, members in these counties will be enrolled in Fidelis as of April 1, 2010.

Continuity of Care
If you are not a Fidelis provider, your former GHI HMO or GHI PPO FHPlus members may be able to continue receiving covered care from you under the following conditions:

• For up to 60 days from April 1, 2010 if the member has a serious condition and is receiving ongoing associated care.
• For up to 60 days after delivery, if the member is three or more months pregnant as of April 1, 2010.

You must agree to follow Fidelis’ policies and accept its reimbursement rates. To obtain prior approval to treat members during this transitional period, please contact Fidelis at 1-888-343-3547.

Notices to Your Patients
GHI HMO or GHI PPO FHPlus patients are being notified that their health plan will no longer be participating in the FHPlus program as described above. The notices will advise that Fidelis will send them a new health plan ID card to use starting April 1, 2010 and that they may contact Fidelis at 1-888-343-3547.

More Information
For any questions regarding this change, please call Customer Service at 1-877-244-4466, Monday through Friday, from 8 am to 6 pm. TTY/TDD users may call 1-877-208-7920.