Changes to Broker of Record Processing
EmblemHealth has made a change to expedite our Broker of Record (BOR) processing for groups.
Our old system linked the first four digits of a customer’s nine-digit group number to the broker of record. Under the new system, these first four digits will no longer be linked to the broker of record. If a group changes brokers, it will keep its current group number, as shown below:
The transition will be seamless for groups, resulting in faster, more efficient processing of plan
Our new BOR processing is just one of the ways we at EmblemHealth are continually refining our business processes to better serve our customers and the broker community.
If you have any questions, please contact your EmblemHealth representative.