Did you know that most patients looking for a participating EmblemHealth doctor find them on emblemhealth.com? We've taken our members' feedback; improved the design and added new features.
"We've streamlined the interface to present the member with clearer choices," says Katie Magill, Senior Director of eBusiness. "The revised design reacts to what the user is looking for. For example, selecting "Dental" or "Hospital or Facility" shows them local options specifically for those selections."
Members also asked us to better integrate searching by name and location. We've also made it easier for users to refine their searches and create a print-friendly, mini-directory of their search results.
We're Not Done Yet
In the coming months, members will be able to save their favorite doctors to a short-list. "We plan to continue improving our doctor search as it's critical to our members and physicians and one of the most used features on our site," says Magill.
When you need to refer an EmblemHealth member to a specialist or a facility, our online search should be your first stop.