Customer Service

Enrollment and Customer Service:
1-877-244-4466, seven days a week (excluding major holidays), 8 am to 8 pm.
Use the Interactive Voice Response System after business hours.

If you have a hearing or speech impairment and use a TDD: Call 711.

Choosing GHI HMO

Customer Service representatives are available to answer any questions about GHI HMO Medicare Senior Supplement in your language. Call us to find out if GHI HMO Medicare Senior Supplement is the right health plan for you.

Once you’re ready to join GHI HMO Medicare Senior Supplement, you’ll need to complete a NYC Health Benefits Application. Contact your Payroll or Personnel office for information on how to obtain an application.

Emblem Behavioral Health Services Program

Call 1-888-447-2526 to seek advice about mental health and substance abuse treatment. This phone line is administered by ValueOptions.