Forgot your User ID or password?
Register for access
We will be performing scheduled upgrades from 9/21 10 PM - 9/23 12 AM. Certain functionality of your member portal may be unavailable at this time. We apologize for any inconvenience.
Find all the answers you need to manage your coverage.
Select the Customer Service phone number for your plan.
Find and print the forms you need to file claims, get authorizations and more from the comfort of your home.
Your member handbook tells you how your plan coverage works to get the medical care you need and avoid out-of-pocket costs.
Your quick start guide is a brief, easy-to-read summary of the most important things you need to know about your plan.
Here are some important facts to help you be an informed patient in all health care settings.
Don’t know what something means? Try searching through this list of health care terms.
Health reform information and updates.
Get access to member newsletters, updates, alerts and quick links to guide you through your care.
Your go-to place for the latest member information.
Get health reminders and new information here.
Get easy-to-read information on all of the plans available to you in the coming year.
See what your plan covers and any cost-sharing responsibilities.
Locate a doctor, hospital or other health care service near you.
Learn about HIP Prime HMO’s pharmacy benefits.
Thinking of joining, or been with us for years?
Let us help you
Call 1-800-447-8255, seven days a week (excluding major holidays), 8 am to 8 pm. If you have a hearing or speech impairment and use a TDD, call 711.
Please check the Privacy Statement of the site to which you are going.
Your member ID # is on the front of your ID card.