AdvantageCare Physicians (ACPNY) is one of the largest physician-led practices in New York City, and is an integral part of your provider network. Scroll down to the section below for more information.
You can also call the dedicated City of New York Employee Gold Service Line at 1-646-680-3000, or visit www.acpny.com/city.
Want to Find a Local ACPNY Doctor?
The icon in our Find a Doctor tool tells you that the doctor is part of ACPNY.
Start by visiting the Find a Doctor launch page made specifically for City of New York plan members.
This three-page flyer lists the addresses and hours of all ACPNY locations.
Your PCP: A Partner for Good Health
When you enroll in Vytra, you should choose a PCP who works with you to manage your health care. You can change your PCP at any time, either online or by phone.
Your PCP will:
- Provide most of your primary and preventive care
- Refer you to specialists as needed
- Coordinate the care you get from specialists
- Arrange hospital admissions, when necessary. (Please note that specialists can also arrange for hospital admissions.)
Provider Coverage: In Network
To take advantage of all the benefits this plan offers, you need to see practitioners and health care providers in the Vytra network. You can get covered services from any provider within this network. If you see a doctor or provider who is not in the network, you may have to pay for the medical services yourself.
In cases of emergency care, your care is covered regardless of the provider’s network status; you will be completely covered at any doctor’s office or hospital nationwide. Emergency admissions should be reported within 48 hours, or as soon as reasonably possible.