Provider Network

AdvantageCare Physicians

AdvantageCare Physicians (ACPNY) is one of the largest physician-led practices in New York City, and is an integral part of your provider network. Scroll down to the section below for more information.

You can also call the dedicated City of New York Employee Gold Service Line at 1-646-680-3000, or visit

Want to Find a Local ACPNY Doctor?

The icon in our Find a Doctor tool tells you that the doctor is part of ACPNY.
Start by visiting the Find a Doctor launch page made specifically for City of New York plan members.

This three-page flyer lists the addresses and hours of all ACPNY locations.

Your PCP: A Partner for Good Health

When you enroll in Vytra, you should choose a PCP who works with you to manage your health care. You can change your PCP at any time, either online or by phone.

Your PCP will:

  • Provide most of your primary and preventive care
  • Refer you to specialists as needed
  • Coordinate the care you get from specialists
  • Arrange hospital admissions, when necessary. (Please note that specialists can also arrange for hospital admissions.)

Provider Coverage: In Network

To take advantage of all the benefits this plan offers, you need to see practitioners and health care providers in the Vytra network. You can get covered services from any provider within this network. If you see a doctor or provider who is not in the network, you may have to pay for the medical services yourself.

In cases of emergency care, your care is covered regardless of the provider’s network status; you will be completely covered at any doctor’s office or hospital nationwide. Emergency admissions should be reported within 48 hours, or as soon as reasonably possible.

Vytra Network

AdvantageCare Physicians

The Right Care, Right in Your Neighborhood

Finding a doctor you trust and respect can be a painful process. And when your spouse and your child have come down with something, spending the day traveling all over town to see different doctors only adds to the stress. Having a medical practice near your home that has physicians, specialists and pediatricians under one roof can help you get the care you need without the hassle.

AdvantageCare Physicians understands these concerns and has built a practice designed to meet these unique needs. They are the newest addition to the EmblemHealth family and are now one of the largest physician-led practices in New York City.

With 36 locations throughout New York City and Long Island, you can find a convenient location near home or work. AdvantageCare Physicians’ medical offices include primary care doctors and specialists. Some medical offices also have additional services like EmblemHealth pharmacies, an on-site lab, urgent care and extended hours. And their electronic health records system ensures your medical history is available at any location.

Services for City of New York Employees

As a City of New York employee with a GHI or HIP plan, you have exclusive access to a dedicated Gold Service Line — 1-646-680-3000. At this number, you can access the AdvantageCare Physicians network to get more information, schedule appointments and get connected to EmblemHealth to answer any questions about your plan.

You and your family will benefit from:

  • Urgent care or extended hours in most locations
  • Highest quality ranking in NYC
  • Team-based care — ensures better health outcomes
  • Full range of health services — primary care, pediatrics, cardiology, OB/GYN, GI, laboratory, pharmacy, X-ray and more
  • Coordinated care across 35 locations with electronic health records that allows your information to travel with you to all locations

To learn more about the AdvantageCare Physicians difference, call the dedicated City of New York Employee Gold Service Line at 1-646-680-3000 or visit