Winter 2012 
  In This Issue:

Provider Directory Validation Survey Begins

Upcoming Medical Record Audits for 2012


Claims Corner

Medicare and Medicaid Benefit Changes for 2012

Emblem Behavioral Health Services Program Underway

More Information on ICD-10

Good Notices for our Medical Manual on Religio-Cultural Competence

Behind the Scenes


Introducing Patient Health Profiles

Adolescent Immunizations

Vaccines For Children

Flu: It’s Not Too Late to Vaccinate

Medication Safety and Adherence

Health and Wellness Programs

Clinical Corner

News&Notes Archive

Medication Safety and Adherence

Educating patients about medication safety and adherence begins when you are writing a prescription. Not taking medications as prescribed can lead to hospitalization or even death. We encourage you to talk to your patients about medication adherence. Consider explaining the importance of taking medication as instructed and the risks of not taking the proper dose. This extra time spent with your patients, including reconciling medications at every visit, can have a lasting effect on their health outcomes.

What Patients Should Know
Before leaving your office your patient should know:

  • Why the medication was selected and the condition it is intended to treat.
  • How the medication works.
  • How to take the medication (i.e., with food, in the morning, etc.) and the dosage.
  • What to do if a dose is missed.
  • Common adverse effects and what to do if side effects occur.
  • What the medication is expected to do and how dosing and effectiveness will be monitored.

In addition, advise your patients to talk to their pharmacist if they have more questions after they leave your office. Pharmacists offer information, support and can help reinforce medication adherence. They can also help overcome media influence with regard to safety and risk concerns of certain medications.

Drug costs can have an influence on medication adherence. Over 20 percent of prescriptions go unfilled. To determine whether a specific drug is covered by a member's health plan, use:

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