Contact us

For EmblemHealth plan information and enrollment, call toll-free:

1-800-447-9169 (TTY:711), seven days a week, 8 am to 8 pm.

Our mailing address is:

EmblemHealth
Attention: Medicare Marketing
PO Box 2859
New York, NY 10117-7894

Request Information for 2018

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Get your FREE 2018 Medicare Made Simple Guide – A guide to help you make the right Medicare decisions.

Call toll-free 1-800-447-9169 (TTY:711), 8 am to 8 pm, seven days a week.

Already Enrolled?

If you are already enrolled in an EmblemHealth Medicare plan and have questions, call toll-free 8 am to 8 pm, seven days a week, at 1-877-344-7364 (TTY: 711).

Non-Discrimination Notice

Write to us at:

EmblemHealth
ATTN: Customer Service
55 Water Street
New York, NY 10041-8190

You can also visit us at:

55 Water Street Walk-In Service Center
EmblemHealth Walk-In Service Center is open from 8:30 a.m to 5 p.m, Monday through Friday.

EmblemHealth Disaster Events Policy

In the event of a Presidential emergency declaration, a Presidential (major) disaster declaration, a declaration of emergency or disaster by a Governor, or an announcement of a public health emergency by the Secretary of Health and Human Services,

EmblemHealth must:

  • Waive approvals and referrals (permission from your primary care doctor to see a specialist).
  • Reduce cost-sharing (your share of the cost) amounts for out-of-network service to in-network cost-sharing (your share of cost) amounts.
  • Make plans for care such as:
    • Being discharged from a facility.
    • Home care approvals.
    • Durable medical equipment.
    • Provide transportation.
    • Move the member from a facility in our network (a place we contract with) to one out-of-network (a place we do not contract with).
    • Help the member return to the prior facility.
  • Make sure members can get covered Part D drugs filled at out-of-network (places we do not contract with) pharmacies if the member is not able to get covered Part D drugs at a network (a place we do contract with) pharmacy.
  • Allow the member to get the maximum supply of part D drugs if it is in supply at the time of refill.

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Rx Cost Calculator

Type in the names of the prescription drugs you take to find out the costs.

Rx Calculator
See Covered Drugs

Find the prescription drugs you take on our list of covered drugs called a formulary.

See Covered Drugs
Find a Pharmacy

There’s an EmblemHealth network pharmacy near you. Here’s how to find one.

Find a Pharmacy