Changes to Fax Numbers for Utilization Requests
Date Issued: 8/20/2012
As of September 10, 2012, the following fax numbers will no longer be used for utilization requests:
Please use the contact information below to submit clinical reviews, requests for discharge planning* and acute facility transfers for members that are admitted to acute facilities. The contact information is specified by region.
Phone: 1-888-447-0294 (prompts 1 &2)
Phone: 1-888-447-0294 (prompts 1&1)
Brooklyn/Staten Island Region:
Phone: 1-888-447-0294 (prompts 1&3)
Facilities Outside of New York City:
Phone: 1-888-447-0294 (prompts 1&5)
* Discharge planning: These requests are inclusive of home care, DME and transportation services, skilled nursing and acute rehab admissions.