Ongoing Prenatal Postpartum Visits

Postpartum VisitsOngoing prenatal and postpartum care is the best way to assure healthy moms, healthy babies and healthy families. EmblemHealth Quality department visited with some of our obstetrical care providers to determine what they do to help our members keep their visit appointments during pregnancy. Here are some of the ways we found:

  • Call the day before with a reminder
  • Send a visit text or email alert day before
  • Call after a missed visit and follow up with a second call and/or letter
  • Have staff update the patient’s phone and address at each visit
  • Have office staff reinforce the importance of consistent visits during pregnancy
  • Set up postpartum visit(s) from patient's bedside during hospital stay

Maybe some of these practices will work in your office. If you have found a technique that works, maybe you would like to share it with your colleagues. Email a description of your best practice to

Our Healthy Beginnings PATH program wants to help our members get to their visits. If you have a pregnant EmblemHealth member who needs assistance or reminders call 1-888-447-0337 and enroll her in the case management program. Our nurses will reach out to help her resolve barriers that are preventing her from keeping her appointments

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