What you need to know about Coronavirus (COVID-19)

There has been a lot of media coverage about the Coronavirus (COVID-19). The Centers for Disease Control and Prevention (CDC) and the New York State Department of Health are closely monitoring the outbreak.

To find out how many cases have been diagnosed in your state, visit the CDC for the most current information on COVID-19 in the U.S. For information about cases in New York State, visit the New York State Department of Health.

We know this may be concerning to you and your family, and we want to share important information about this outbreak.

A coronavirus is a family of viruses that cause illnesses ranging from the common cold to more serious respiratory illnesses. The virus that causes COVID-19 is a new coronavirus that originated in Wuhan City, China and has not previously been seen in humans. COVID-19 causes symptoms such as fever, cough, and difficulty breathing.

For the general American public, the immediate health risk from the virus is considered low. Those who are most at risk are older adults, babies, and those with underlying health conditions or compromised immune systems. Health care workers caring for patients with the virus should also exercise extreme caution. Currently, the CDC recommends that you avoid travel into or out of China and South Korea.

There is no vaccine against COVID-19 to date. Researchers around the world are working to learn more about this virus.

The best way to prevent any virus from spreading is to:

·      Wash your hands with soap and warm water for at least 20 seconds. Using a hand sanitizer can help as well, but washing your hands is always preferable. Teach children early on how to properly wash their hands.

·      Avoid touching your eyes, nose, and mouth.

·      Avoid close contact with people who are sick.

·      Stay home when you are sick.

·      Cover your mouth with a tissue when you cough or sneeze, then throw the tissue in the trash. If you don’t have a tissue, cough into the crook of your elbow, not your hands.

·      Clean and disinfect surfaces and touchpoints like doorknobs, handles, light switches, and your phone.

Continue to practice good hygiene to prevent coronavirus, and other severe illnesses like the flu, from spreading. 

As the situation changes, the most up to date CDC recommendations can be found here. Currently, the CDC recommends that you avoid all non-essential travel to China, Iran, South Korea, Italy, and Japan. In addition, the CDC recommends avoiding all cruise ship travel, especially for those most at risk.

Providers are taking precautions as needed. If you are a patient of an AdvantageCare Physicians provider, you may see some changes like masks available for anyone with a cough or symptoms. Staff may also ask you if you have traveled to infected areas recently. Don’t be alarmed; these protocols are in place to keep you and your community safe. If you have any symptoms, call your doctor before you go. It’s important that you let them know if you have traveled recently or have been in close contact with someone who has traveled to a location with an outbreak.

We recommend that you get your health information from trusted sources such as:

·      The Centers for Disease Control and Prevention (CDC)

·      The World Health Organization (WHO)

·      Your doctor or health provider.

EmblemHealth COVID-19 Flyer

This informational flyer is available in 8 languages, including English. Please call 877-411-3625 (TTY: 711) for further language assistance.

Bengali | Chinese | Haitian Creole | Polish | Portuguese | Russian | Spanish

Your safety and health are our top priority. Stay up to date on coronavirus (COVID-19) here.