It’s important to make sure your child’s physical health and behavioral health are taken care of. A primary care physician (PCP) manages your child’s health care and arranges referrals to any specialists he/she might need. Call your child’s PCP when he/she needs medical care such as annual check-ups and vaccines. Your child’s member ID card has the PCP’s name and phone number on it.
To learn more about the screenings, tests and shots that your child needs: Preventive Health Guidelines.
Even though your child’s PCP is their main source for health care, your child may need to see a behavioral health professional to help with mental health or substance use. For help finding a primary care physician or specialist call customer service at 855-283-2146 (TYY: 711). Our hours are 8 am to 6 pm, Monday through Friday. You can also search online: Find-a-Doctor.
To find a behavioral health provider call 888-447-2526 (TTY: 711). If you are a Montefiore member call 800-401-4822.
Children and Family Treatment and Support Services (CFTSS)
These mental health and substance use services, available through Medicaid, give children/youth (under age 21) and their families services to improve their health, well-being and quality of life. These services are provided at home or in the community.
| Service | Description |
|---|---|
| Community Psychiatric Support & Treatment | Services to help members learn about their behavioral health needs and receive supportive therapy. |
| Psychosocial Rehabilitation | Behavioral health services designed to support a child's/youth's ability to reach appropriate developmental functioning. |
| Other Licensed Practitioner | Non-physician licensed behavioral health therapist who provides clinical services to help members with their behavioral health needs. |
| Family Peer Support Services | Activities and supports for families caring for/raising a child who is experiencing social, emotional, medical, developmental, substance use, and/or behavioral health issues in the home, school or in the community. |
| Crisis Intervention (Available January 1, 2020) | Behavioral Health treatment provided to children and youth experiencing serious psychological/ emotional issues that require urgent attention. |
| Youth Peer Support and Training (Available January 1, 2020) | Services for youth experiencing social, medical, emotional, substance use, and/or behavioral challenges in their home, school or the community. |
