Cultural Competency Continuing Education and Resources

Free Continuing Education Programs

Think Cultural Health Continuing Education Programs. Earn free CME credits while learning about cultural competency in health care. These programs are provided by the US Department of Health & Human Services.

A Physician’s Practical Guide to Culturally Competent Care is offered by the US Department of Health & Human Services. This e-learning program will equip health care providers with competencies to better treat the increasingly diverse U.S. population.

The Office of Minority HealthHealth Resources and Services Administration, and National Center for Cultural Competence offer resources for physician education and to use with patients.

Quality Care for Diverse Populations is a program offered by the American Academy of Family Physicians (AAFP). This web-based program, geared toward physicians and other health care professionals, offers a series of five video vignettes depicting physician-patient visits as a means to explore cultural and ethnic issues found in the health care environment.

Continuing Education Programs (for a fee)

Cross Cultural Health Care - Case Studies, developed by Pediatric Pulmonary Centers, is an interactive self-study program consisting of a series of five tutorials in cultural competence, aimed at familiarizing health care providers with common issues that arise while working with people of diverse cultures.

Quality Interactions® is an e-learning program that provides case-based instruction on cross-cultural health care.

Reference Material for Cultural Competency

The Medical Manual for Religio-Cultural Competency, written by Tanenbaum Center for Interreligious Understanding in partnership with EmblemHealth, is the most comprehensive guide to religion and health care available. It provides practical information to help the practitioner understand how a patient’s medical decisions may be influenced by their religious observances. 

As a leader in providing information on innovative and evidence-based approaches to health care, EmblemHealth is pleased to offer this first-of-its-kind publication at no cost to our network practitioners.

Sign in to EmblemHealth's secure provider site to get a copy of The Medical Manual at no cost.

Working Together to End Racial and Ethnic Disparities: One Physician at a Time Kit(DVD, CD-ROM and facilitation guide), offered by the American Medical Association (AMA), is a resource for physicians and their staff to improve awareness and skills in addressing the inequities in care that patients from diverse racial and ethnic backgrounds receive.

Critical Measures, a training and management consulting company, has a website that contains a useful fact sheet defining cultural competence, why it is important, and how health care practitioners can obtain cultural competency training. Critical Measures also offers CME courses that can be accessed from their site.

Askme3®, licensed to the National Patient Safety Foundation, is a health literacy education program designed to improve communication between patients and health care providers, encourage patients to become more active members of their health care team, and promote improved health outcomes.

Substance Abuse and Mental Health Services Administration (SAMHSA) 
has various publications to assist practitioners and clinicians in providing sensitive and effective mental health services to people of diverse cultural backgrounds. From SAMHSA’s publications-ordering website, enter "cultural competence" in the search box.