Below is a list of commonly asked questions. If you don’t see an answer to your question, call Customer Service at 888-447-7703 (TTY: 711), 8 am to 8 pm, Monday through Friday. For tech support or help scheduling an appointment, call AdvantageCare Physician’s help desk 24/7 at 646-680-5555.
To download the CarePortal App today, click one of the links below or search the Apple App Store or the Google Play Store for EmblemHealth CarePortal. The CarePortal can also be accessed on your computer's web browser.