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New York’s Largest
Not-for-Profit Health Plan


Family Dental Practice

Family Dental PracticeWelcome to the EmblemHealth Family Dental Practice. We have two convenient offices located in Albany, NY. Our staff is here to help you and your family with all your dental needs and provide the best dentistry to both adults and children. Our patients are important to us, and we extend our professionalism to develop long-lasting, trusting relationships with all of our patients.

We invite you to explore our website to learn more about us and the range of services we offer. We look forward to seeing you and the opportunity to be partner with you in your dental care!

It's what care feels like. It’s also how we’ll care for the people you care about most.

EmblemHealth Family Dental Notice of Privacy Practices

To help you prepare for your visit, please read the EmblemHealth Family Dental Notice of Privacy Practices about how medical information about you may be used. Please go to For the Patient to see other important documents that you may need for your visit.

Services

Family Dental Practice ServicesAt EmblemHealth Family Dental Practice dentists and hygienists offer the following range of primary care services including but not limited to:

  • Dental radiography
  • Oral diagnosis
  • Oral prophylaxis
  • Oral hygiene instruction
  • Periodontal therapy
  • Operative dentisty
  • Endodontics
  • Removable prosthetics
  • Fixed prosthetics
  • Exodontia

For the Patient

For the PatientDental care is about much more than improving your smile. Great oral health leads to great health overall. That's why we want to keep you up-to-date and informed of all the things you need to stay healthy, get well and live better.

With this in mind, we ask that you visit this area of the site for health tips, forms and information to help you prepare for a visit to our office and insights the benefits of dental care for your teeth, gums and general health.


Hygiene Tips +

Practice Good Dental Health for Lifelong Health

hygieneA great dental routine may add years to your life. In fact, recent research suggests ongoing gum inflammation is associated with an increased risk for heart disease and other serious conditions.

The point: Take charge of your dental health by following a complete dental care plan. Here are steps to get your started with a healthy dental care regimen:

Talk to your dentist (and your doctor) about your dental health — especially if you have gum disease. These providers can give you important information on managing what may be a higher risk for heart disease, stroke, complications from pregnancy or other problems.

Practice daily oral hygiene. For clean teeth and gums, the American Dental Association (ADA) suggests:

  • Brushing twice a day with fluoride toothpaste.. Brushing removes plaque, which can lead to tooth decay and gum disease.
  • Flossing daily. Flossing picks up the leftover plaque and food particles your toothbrush can't reach.
  • Using a fluoride mouthrinse. This may help you avoid or reduce tooth decay more than using fluoride toothpaste alone.

See your dentist every six months for a checkup and a professional cleaning. At your visit, talk about the types of dental care and oral hygiene products that are right for you. Finding an EmblemHealth network dentist is always a call or click away.

Replace your toothbrush every few months. The ADA suggests using soft bristle toothbrushes, which are gentler on the gums and teeth.

Eat a balanced diet. Sugars in many foods eat away at enamel (the hard surface of teeth). Know too that even healthy foods — fruits, vegetables, milk and bread — contain sugar. So brush and floss no matter what you eat.

Create a Dental Routine for Your Children

It's never too soon (or too late) to start a dental routine. The ADA recommends that children have their first dental exam when the first tooth appears, and no later than their first birthday. For children, the ADA also suggests:

  • Brush with a little water when a child's first tooth shows. By age 2, you should begin regular brushing with a small amount of fluoride toothpaste. By age 6 or 7, most children are ready to brush on their own.
  • Once children have two teeth that are touching, according to the ADA, parents should begin flossing their children's teeth. According to the ADA, children ages 6 and younger should not use mouth rinse, to avoid swallowing it.

Remember, good dental health is priceless. If you take good care of them, your teeth can last a lifetime. Treat them well and they'll treat you better!

Patient Forms +

Let us help you get prepared for your next visit! You can do this by downloading important forms using the links below. If you need one that isn't listed, give us a call at 518-869-1044. We're here ready to help.

Patient Responsibilities +

  • Patient ResponsibilityProvide Accurate Information: To report changes in health status and to give accurate and complete dental and medical information. For example, it is important to inform your provider PRIOR to x-rays or treatment, if your pregnant or think you may be pregnant, or if you had ANY significant changes in your medical status since your last visit.
  • Show Respect: To be respectful of EmblemHealth Family Dental Practice office personnel and other patients as well as office property.
  • Keep Appointments: To attend scheduled appointments promptly, or call to make necessary changes in appointments as early as possible.
  • Pay Bills: To promptly pay all charges for treatment received.
  • Follow Recommendations: To help maintain personal dental health by following the practitioner's oral hygiene recommendations.
  • Make arrangements for the care of small children or dependent adults during dental appointments.


Oral Health Resources +

  • Oral Health ResourcesThe New York State Department of Health includes a number of resources and links on its Web site, covering topics ranging from the importance of oral health during pregnancy to dental care for diabetics.
  • The American Dental Association is a leading source of information for both dentists and their patients. This site includes an extensive collection of articles and information on oral health topics.

Patient Bill of Rights +

Patients Bill of RightsThe New York State Department of Health requires that patient’s seeking services be informed of their rights.

Patients of EmblemHealth Family Dental Practice shall have the right to:

  1. Receive service without regard to age, sex, race, color, sexual orientation, national origin, religion, or marital status.
  2. Be treated with respect, consideration and dignity including privacy in treatment.
  3. Be informed of the services available at the practice.
  4. Have access to his/her dental record pursuant to the provisions of Section 18 of the Public Health Law, including being provided with a copy of the dental record upon request.
  5. Be informed of the provisions for off-hour emergency services.
  6. Be informed of the charges for services, eligibility for third-party reimbursements and when applicable, the availability of reduced cost care.
  7. Receive an itemized copy of his/her account, upon request.
  8. Obtain from his/her dentist or dentist's delegate, complete and current information concerning his/her diagnosis, treatment and prognosis in terms the patient can reasonably expect to understand.
  9. Receive from his/her dentist information necessary to give informed consent prior to the start of any non-emergency procedure or treatment or both. An informed consent shall include, as a minimum, the provision of information concerning the specific procedure or treatment or both, the reasonably foreseeable risks involved, and alternatives for care of treatment, if any, as a reasonable dentist practitioner under similar circumstances would disclose in a manner permitting the patient to make a knowledgeable decision.
  10. Refuse participation in experimental procedures or protocols.
  11. Refuse treatment to the extent permitted by law and to be fully informed of the medical consequences of his/her action.
  12. Voice grievances and recommend changes in policies and services to practice staff, EmblemHealth's coporate headquarters and the New York State Department of Health without fear of reprisal.
  13. Express complaints about the care and services provided and to have the practice investigate such complaints. The patient or his/her designee is entitled to a written response within 30 days if requested by the patient, indicating the findings of the investigation. If the patient is not satisfied with the response, the patient and his/her designee may file a complaint with the New York State Department of Health's Office of Health Systems Management, which can be reached at (518) 271-2600.
  14. Privacy and confidentiality of all information and records pertaining to the patient's treatment.
  15. Approve or refuse the release or disclosure of the contents of his/her dental record to any health care practitioner and or health care facility expect as required by law or third-party payment contract.

Questions or complaints should be directed to:

EmblemHealth Family Dental Practice
Business Manager
1873 Western Ave., Suite 200
Albany, NY 12203
(518) 869-1044

Bill of Rights PDF version

Contact Us

Family Dental Practice Contact UsHave questions? Call 1-518-869-1044 between the hours of 7:15 am - 4:15 pm for assistance. You can also e-mail Jonathan Benn at jbenn@emblemhealth.com for information. At EmblemHealth Family Dental Practice, we’re here to help!

Please send all faxes to 518-869-1965.

Patient's Grievance Statement

If in your opinion our direct care staff cannot help resolve your problem, complaint, or concern, please contact:

Dr. Gary Goldstein
Director, Dental Program
EmblemHealth
Family Dental Practice
1873 Western Avenue
Albany, New York 12203
Telephone Number: (518) 869-1044

About Us

Our Mission

The mission of the EmblemHealth Family Dental Practice is to provide a full range of primary care dentistry to our patients, at the lowest possible cost, while ensuring the highest possible quality and overall patient satisfaction.

EmblemHealth Family Dental Practice located in Albany, NY provides quality dental care in a soothing, relaxing environment using modern technology and procedures currently available. We are equipped to treat all of your dental needs in one office. Our dentists and hygienists offer a full range of primary care services.

At our two convenient offices we accept GHI, CSEA and NYS Medicaid dental coverage.

Explore this site to see how EmblemHealth is putting care first.

Accreditations +

accreditation assocation for ambulatory health care
  • The American Dental Association's Commission on Dental Accreditation has approved our two facilities as training sites for Lutheran Medical Center's Advanced Education in Dentistry residents.
  • Accreditation Association for Ambulatory Health Care (AAAHC/Accreditation Association). This is an important milestone in the continuing growth and success of our health care organization. Accreditation shows our commitment to providing the highest levels of quality care to our patients, and the same high level of conduct in our business practices. Accreditation by the AAAHC is proof of this commitment, and signifies that we have met the rigorous standards of a nationally recognized third party. We are proud to have met the challenge of accreditation, and intend to consistently uphold the principles of quality improvement and patient care in the future.

Our Staff and Facilities +

EmblemHealth Family Dental Practice has offices in two convenient locations in Albany, New York:

Western Avenue Location:

1873 Western Avenue, Suite 200
Albany, NY 12203
map and directions

Hours of Operation:
Monday through Thursday,  7:15 am to 4:15 pm
Friday, 7:15 am to 1:15 pm

STAFF:
Gary Goldstein, DDS, MBA
Hai Yang Park, DDS
John Walsh, DMD
Alexander Steres, DDS
Rhonda Brown, RDH
Laurie Fiscaletti, RDH
Stacey O’Neil, RDH

Empire State Plaza Location:

Empire State Plaza
North Concourse, Room 118
Albany, NY 12242
map and directions

Hours of Operation:
Monday through Thursday, 7:15 am to 4:15 pm
Friday, 7:15 am to 1:15 pm

STAFF:
Maria Regal, DDS
Shigeru Hosoyama, DDS
Alexander Steres, DDS
Lea LaPort, RDH
Kimberly Pigliavento, RDH

ADMINISTRATIVE STAFF (for both locations):

Jonathan Benn, Administrator
Craig Williams, Supervisor

Frequently Asked Questions +

Do you accept my insurance?

EmblemHealth Family Dental Practice participates with most CSEA dental plans, New York State Medicaid and various GHI dental plans. We are subject to the rules and guidelines of each plan that we participate with. Check your benefit plan to see what services are covered and what services may have out-of-pocket costs.

Are you open weekends?

At this time we do not have weekend hours.

Do you make special payment arrangements?

Please ask to speak with our business office staff. Special arrangements are made on a case by case basis.

What do I do if I have a dental emergency after hours or on the weekend?

EmblemHealth Family Dental Practice has a general dentist on call 365 days a year. Our 24-hour answering service will forward your call to our on-call dentist, who will call you back and assess your situation.

If you have additional questions...

Please contact the EmblemHealth Family Dental Practice by calling (518) 869-1044 or emailing Jonathan Benn at jbenn@emblemhealth.com.

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