Important note for New Groups:
If you are a new Group, the primary contact(s) for your Group will be notified when your Group’s portal account has been set up. Keep in mind that all Groups require the assignment of an Administrator. Group administrators can provide you with access to the portal.
Follow these steps if you are a new portal user or if you haven’t logged in to the portal since February of 2021.
For current employer portal users:
If you are already an active user on the current portal, you will receive an email with information on how to access the new employer portal between June 27 – July 25. (Existing portal users will be set up to access the new portal). If you do not receive a welcome email by July 26, please contact your Account Management Team.
Note: For users with both HIP and GHI (now EmblemHealth Plan, Inc.) accounts, you will need to use your GHI (now EmblemHealth Plan, Inc.) username and password to access the new employer portal.
For new employer portal groups:
If you are a new group, you will be notified when your account has been set up. Keep in mind that all Groups require the assignment of an Administrator. Once assigned, your administrator can provide you with access to the portal.