Neighborhood Care

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Don’t Miss Community Resource Day on Feb. 22.

Welcome to Neighborhood Care

We believe that long-term health can be impacted most by the things people do every day, the places where they live, and the resources available to them.


That’s why EmblemHealth Neighborhood Care provides in-person and virtual customer support, connections to community resources, and programming to help the entire community learn healthy behaviors. Members and non-members alike can visit Neighborhood Care and take advantage of our classes, resources, and face-to-face support.

Neighborhood Care

We’re in your neighborhood

Neighborhood Care is located throughout the New York City area. Our customer care navigators are passionate about helping our members and serving the community. That’s because we not only work in the neighborhood, but we live here too. Find a location near you, and check back, as we’re adding new locations each year. 

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Classes and Events

We offer classes and events that cover the many dimensions of health and wellness, supporting you on your personal wellness journey. 

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EmblemHealth Member Resources

As an EmblemHealth member, you can receive in-person customer service from local Care Navigators to help you understand your plan benefits, find local doctors, manage claims, and more.

Frequently Asked Questions

Each location offers a unique set of programs tailored to the community, but all locations provide help and guidance navigating insurance and health care. To find classes offered at a specific location, see our calendar.

Here are just a few examples of classes you’ll find:

  • Fitness: Low Impact Zumba, Walk Away the Pounds, Cardio Kickboxing, Chair Yoga
  • De-stress: Meditation, Stress Management, Yoga
  • Technology: Understanding Your CellPhone and Tablet
  • Personal Health: Support Groups, Diabetes Self-Management, Nutritional Workshops

Yes! Non-members are still a part of our community and we’re happy to provide you with health and wellness classes, answer any questions you have about health care or health insurance, and if you’re interested, connect you with an EmblemHealth sales representative to purchase health insurance.

Our services, classes, and programs are completely free!

Neighborhood Care is open to everyone, regardless of whether you live in the neighborhood. If you see an event you’d like to attend at a different location, we encourage you to check it out!

In addition to attending classes and using our resources, EmblemHealth members can also meet with our team and receive face-to-face support. We can help you:

  • Find a doctor who meets your needs
  • Solve claims or billing issues
  • Make the most of your benefits
  • Discover new ways to lower out-of-pocket costs
  • Find the right health plan for you

No, but we’re here to help you address the problems that affect your health and walk you through solutions. While Neighborhood Care does not offer medical care, we can help you find the right doctor, understand your prescriptions, and more. Some Neighborhood Care locations share a space with AdvantageCare Physicians, our EmblemHealth partner and one of the largest primary and specialty care practices in the New York area.


We Are Here For You

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