Neighborhood Care

Welcome to Neighborhood Care

We believe that long-term health can be impacted most by the things people do every day, the places where they live, and the resources available to them.

That’s why EmblemHealth Neighborhood Care provides in-person customer support, access to community resources, and programming to help the entire community learn healthy behaviors.


To keep our customers, employees and community safe during the coronavirus (COVID-19) outbreak, we have decided to temporarily close our Neighborhood Care locations. Our team is committed to supporting you during this time and  will continue to provide customer care and answers to your questions via phone.

In-Person Customer Support

We’re here to help you make a doctor’s appointment, translate health information into the language you prefer, or to answer member specific claims and billing questions.

Community Events and Resources

Members and non-members alike can visit Neighborhood Care and take advantage of our classes, resources, and face-to-face support. Access to food and transportation services, and having a safe place to sleep are important to your health. Let us connect you to what you need.

Health & Wellness Classes

Our health and wellness classes support the different dimensions of wellness, including: physical, financial, social and emotional. Join us for a class today and get moving.

Find a Neighborhood Care Near You

Neighborhood Care is located throughout the New York City area. Our customer care navigators are passionate about helping our members and serving the community. That’s because we not only work in the neighborhood, but we live here too. Find a location near you, and check back, as we’re adding new locations each year. 

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EmblemHealth | Neighborhood Care

EmblemHealth | Neighborhood Care

Frequently Asked Questions

Each location offers a unique set of programs tailored to the community, but all locations provide help and guidance navigating insurance and health care. To find classes offered at a specific location, see our calendar.

Here are just a few examples of classes you’ll find:

  • Fitness: Low Impact Zumba, Walk Away the Pounds, Cardio Kickboxing, Chair Yoga
  • De-stress: Meditation, Stress Management, Yoga
  • Technology: Understanding Your CellPhone and Tablet
  • Personal Health: Support Groups, Diabetes Self-Management, Nutritional Workshops

Yes! Non-members are still a part of our community and we’re happy to provide you with health and wellness classes, answer any questions you have about health care or health insurance, and if you’re interested, connect you with an EmblemHealth sales representative to purchase health insurance.

Our services, classes, and programs are completely free!

Neighborhood Care is open to everyone, regardless of whether you live in the neighborhood. If you see an event you’d like to attend at a different location, we encourage you to check it out!

In addition to attending classes and using our resources, EmblemHealth members can also meet with our team and receive face-to-face support. We can help you:

  • Find a doctor who meets your needs
  • Solve claims or billing issues
  • Make the most of your benefits
  • Discover new ways to lower out-of-pocket costs
  • Find the right health plan for you

No, but we’re here to help you address the problems that affect your health and walk you through solutions. While Neighborhood Care does not offer medical care, we can help you find the right doctor, understand your prescriptions, and more. Some Neighborhood Care locations share a space with AdvantageCare Physicians, our EmblemHealth partner and one of the largest primary and specialty care practices in the New York area.