Neighborhood Care

African American co-workers happily working together

In honor of Mental Health Awareness Month, we’re hosting events dedicated to emotional well-being. Join us for relaxation, stress relief, and self-care!

Welcome to Neighborhood Care

We believe that long-term health can be impacted by the things people do every day, the places where they live, and the resources available to them.

That’s why EmblemHealth Neighborhood Care provides in-person and virtual customer support, connections to community resources, and programming to help the entire community learn healthy behaviors. Members and non-members alike can visit Neighborhood Care and take advantage of our classes, resources, and face-to-face support.

Free Classes and Events

We offer free classes and events that cover the many dimensions of health and wellness, supporting you on your personal wellness journey.

Classes include fitness, health education, emotional well-being seminars, nutrition workshops, and more. 

In-Person Health
Plan Support

As an EmblemHealth member, you can receive in-person support from Customer Care Navigators to help you understand your plan benefits, find local doctors, manage claims, and more.

Neighborhood Care is open to the public and provides the community with free help to find the right health coverage plan and learn how to enroll.

Serenity and Soul
Well-Being Program

New Yorkers face unique challenges to our mental and emotional well-being that are heightened by city life. The Serenity and Soul Well-Being Program at Neighborhood Care Crown Heights offers free public classes and events, well-being educational sessions, and private one-on-one support to help you navigate the daily challenges of living in New York City.

Frequently Asked Questions

Each location offers a unique set of programs tailored to the community, but all locations provide help and guidance navigating insurance and health care. To find classes offered at a specific location, see our calendar.

Here are just a few examples of classes you’ll find:

  • Fitness: Low-impact Zumba, power of walking, cardio kickboxing, chair yoga.
  • De-stress: Meditation, stress management, yoga.
  • Technology: Understanding your cellphone and tablet.
  • Personal health: Community groups, diabetes self-management, nutritional workshops.

Yes! Non-members are still a part of our community. We’re happy to provide you with health and wellness classes, answer any questions you have about health care or health insurance, and (if you’re interested) connect you with an EmblemHealth sales representative to purchase health insurance.

Our services, classes, and programs are completely free!

Neighborhood Care is open to everyone, regardless of whether you live in the neighborhood. If you see an event you’d like to attend at a different location, we encourage you to check it out!

In addition to attending classes and using our resources, EmblemHealth members can also meet with our team and receive face-to-face support. We can help you:

  • Find a doctor who meets your needs.
  • Solve claims or billing issues.
  • Make the most of your benefits.
  • Discover new ways to lower out-of-pocket costs.
  • Find the right health plan for you.

No, but we’re here to help you address the problems that affect your health and walk you through solutions. While Neighborhood Care does not offer medical care, we can help you find the right doctor, manage your prescriptions, and more. Some Neighborhood Care locations share a space with AdvantageCare Physicians, a primary and specialty care practice part of the EmblemHealth family of companies.

*Free with no obligation to enroll.


We Are Here For You

Contact us

Phone: 800-274-2950 (TTY: 711)
Email us today!

Man talking to a customer over headset