In cases of a life-threatening emergency, always call 911.
Anyone witnessing or experiencing a mental health, substance use or suicidal crisis can now text or call 988 and get free, confidential access to trained crisis counselors anytime, day or night. There’s also a live chat option at 988lifeline.org. Veterans can dial “1” after calling 988 to be connected to the Veterans Crisis Lifeline or text 838255.
The support line is answered by a national network of crisis centers, with each state operating their own services. The line can be used to address a variety of behavioral health concerns requiring immediate attention, such as:
- Experiencing suicidal thoughts.
- Having a mental health or substance use-related crisis.
- Feeling intense emotional distress.
- Concerned about someone else who may be experiencing a mental health, substance use, or suicidal crisis.
The new 988 hotline connects you to services based on your phone's area code. If you live in New York City but have a phone number from another area, the Mayor's Office recommends contacting NYC Well. You can reach them directly by calling 888-NYC-WELL (888-692-9355), texting "WELL" to 65173, or chatting online. NYC Well is also free and accessible 24/7.
If you’re a member of the New York Police Department (NYPD), you can also call POPPA (Police Organization Providing Peer Assistance), the NYPD cop-to-cop mental health hotline: 888-COPSCOP (888-267-7267).