Many EmblemHealth plans also include a primary care telemedicine benefit through Teladoc. Teladoc’s staff of board-certified doctors are available by phone or video chat for non-emergency health conditions. Teladoc doctors are not your regular doctors, but this virtual care service is available 24 hours a day, seven days a week. Teladoc is offered in both English and Spanish.
Please note, not all EmblemHealth plans offer Teladoc, so be sure to check if your plan does. Copays apply for any virtual care you receive. Check your plan documents (member contract or subscriber certificate) for more information. If you’re a Medicare member check your plan’s Evidence of Coverage. If you’re a Medicaid member, call the customer service number on the back of your member ID card.