Learn how the Bridge Program applies to NYCE PPO, Large Group, and ASO plan members in 2026.
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Your source for important provider news and updates.
June 15, 2026
IN THIS ISSUE
FEATURE STORIES
Community-Based Diabetes Wellness Program Expands
SOMOS Agreement Terminates July 1
Medicare Member Rewards Program
Compliance With Home Care Worker Wage Parity Is Due
CLAIMS CORNER
Reimbursement Policies
NY MEDICAID, HARP, AND CHILD HEALTH PLUS UPDATES
Billing Guidelines Update for 29-I VFCAs
See Recent State-Sponsored Program News
New York State Medicaid Update
Change of Address and Contact Notification
MEDICARE UPDATES
Medicare Outpatient Observation Notice (MOON)
CLINICAL CORNER
Updated Preauthorization Lists
PHARMACY
Pharmacy Medical Policies
MEDICAL POLICIES
Medical Policy Updates
TRAINING OPPORTUNITIES
NYCE PPO Self-Directed Webinar
Provider Portal Videos and Guides
Valuable Medicare and Medicaid Training Available
IN THE NEWS
AI in Healthcare: Strengthening Care Management
IN EVERY ISSUE
EmblemHealth Neighborhood Care
Friendly Reminder: Keep Your Directory and Other Information Current
Consult Our Online Provider Manual for Important Information
Featured Stories
Community-Based Diabetes Wellness Program Expands
At EmblemHealth, we understand that improving health care outcomes requires more than insurance cards or office visits. It requires trust, presence, partnership, and showing up consistently where people live.
That belief is what helped inspire our Community Diabetes Wellness Program, a model designed to bring prevention, education, screenings, and support directly into neighborhoods. After seeing meaningful impact in the Bronx, we are proud to expand this work across New York City.
This next chapter will provide no-cost screenings, diabetes education, nutrition support, and chronic disease management across more communities, helping New Yorkers access care earlier, stay healthier, and avoid preventable complications. Find details of the program here and share this information with our members.
SOMOS Agreement Terminates July 1
Effective July 1, 2026, SOMOS, a New York City-based independent practice association, will no longer be in-network for EmblemHealth members. In addition, their management company will no longer perform utilization management (UM), case management (CM), and claims payment services for EmblemHealth Medicaid, Health and Recovery Plan (HARP), Child Health Plus, and Essential Plan members.
Members will receive a new member ID card before, or shortly after, the transition that includes EmblemHealth UM/CM and claims contact information. The member ID number will not change.
Providers leaving the EmblemHealth network have been notified by mail. Providers who have a contract with EmblemHealth either directly or through another group will remain in-network. Member copayments and plan design are not affected.
Please note:
- Members currently receiving care management through SOMOS will be transitioned to an EmblemHealth case manager.
- Members receiving ongoing treatment may be able to continue care with their SOMOS provider for up to 90 days, beginning July 1, 2026, until Sept. 29, 2026.
- Members who are receiving care for pregnancy as of June 30, 2026, can continue care for the rest of the pregnancy. This includes related care after the pregnancy that is part of the delivery.
Medicare Member Rewards Program
The EmblemHealth Member Rewards Program gives Medicare Advantage Plan members, including those in a dual-eligible special needs plan (D-SNP), opportunities to be rewarded for taking good care of their health. Members who join the program can earn rewards for getting necessary medical care such as their annual wellness visit, selected preventive screenings, and more. Providers can learn more about this program, including eligible services and how you can support your patients enrolled in the program, on our EmblemHealth Quality Improvement web page.
Compliance With Home Care Worker Wage Parity Is Due
The New York State Department of Health (NYSDOH) extended the due date for the submission of the Department of Labor’s “Annual Compliance Statement of Wage Parity, Hours, and Expenses” form (LS300) for calendar year 2025.
The new submission deadline is June 15, 2026 , for all the following service types:
- Contracted licensed Certified Home Health Agencies (CHHAs).
- Contracted Licensed Home Care Services Agencies (LHCSAs) and Consumer Directed Personal Assistance Program Fiscal Intermediaries (FIs).
Form LS300 must be submitted via email to EmblemHealth at wageparity@emblemhealth.com.
Note: If you are contracted for more than one of these service types, please submit separate documents for each.
These requirements apply to LHCSAs, FIs, and CHHAs who deliver home care services to EmblemHealth Medicaid, Health and Recovery Plan (HARP), Child Health Plus (CHPlus) members in New York City, Nassau, Suffolk, or Westchester counties. EmblemHealth must certify receipt of these documents from all contracted LHCSAs, CHHAs, and FIs to the NYSDOH by June 30, 2026.
For submissions beginning in 2027 for calendar year 2026, the compliance due dates for CHHAs, LHCSAs, and FIs will be as follows:
- Form LS300 is due to EmblemHealth by June 1 of each year for the previous calendar year.
- Department of Labor Form LS301 and Audited Financial Statements or Agreed Upon Procedures are due to EmblemHealth by October 1 each year for the previous calendar year.
- ·Annual Certification of Compliance with Home Care Worker Wage Parity is due to the Department of Health by December 1 of each year for the current calendar year through the eMedNY provider portal.
EmblemHealth must certify receipt of these documents from all contracted LHCSAs, CHHAs, and FIs to the NYSDOH by December 1 of each year for the current calendar year through the eMedNY provider portal.
If you have questions, please sign in to our secure provider portal and use the Message Center to send your inquiry.
Claims Corner
Reimbursement Policies
EmblemHealth has updated the following reimbursement policies. See revision history for updates and effective dates.
- Allergen Testing (LBM).
- Biomarker Testing for Autoimmune Rheumatic Disease (LBM).
- Cardiovascular Disease Risk Assessment (LBM).
- Colorectal Cancer Screening (LBM).
- Diagnosis of Vaginitis (LBM).
- Diagnostic Testing of Common Sexually Transmitted Infections (LBM).
- Epithelial Cell Cytology in Breast Cancer Risk Assessment (LBM).
- Evaluation of Dry Eyes Testing (LBM).
- Flow Cytometry (LBM).
- Folate Testing (LBM).
- Helicobacter Pylori Testing (LBM).
- Hepatitis Testing (LBM).
- Human Immunodeficiency Virus (HIV) (LBM).
- Lyme Disease Testing (LBM).
- Micronutrient Testing (LBM) (Previously titled Intracellular Micronutrient Analysis (LBM)).
- Onychomycosis Testing (LBM).
- Pancreatic Enzyme Testing for Acute Pancreatitis (LBM).
- Parathyroid Hormone, Phosphorus, Calcium, and Magnesium Testing (LBM).
- Pediatric Preventive Screening (LBM).
- Prescription Medication and Illicit Drug Testing in the Outpatient Setting (LBM).
- Prostate Specific Antigen (PSA) Testing (LBM).
- Salivary Hormone Testing (LBM).
- Serum Tumor Markers for Malignancies (LBM).
- Thyroid Disease Testing (LBM).
- Urinary Tumor Markers for Bladder Cancer (LBM).
- Venous and Arterial Thrombosis Risk Testing (LBM).
Updated Reimbursement Policies: See revision history for updates and effective dates.
- Bundled Services.
- Coding Edits Policy.
- Hospital Readmissions.
- Modifier Reference Policy.
- National Drug Code (NDC) Requirements for Drug Claims.
- Preventive Care Services (Medicare).
Updated Payment Integrity Policy: See revision history for updates and effective dates.
- Device, Implant and Skin Substitutes Coding Guidelines (Facilities).
Reimbursement Policy Reminder: See article on Facility Transfer – Commercial effective July 15, 2026.
NY Medicaid, HARP, and Child Health Plus Updates
Billing Guidelines Update for 29-I VFCAs
The New York State Department of Health (NYSDOH) recently changed the billing guidelines for 29-I Voluntary Foster Care Agencies (VFCAs).
Please make note of the following:
- The Article 29-I VFCA Health Facility Billing Manual was updated to remove the Non-Billable Services Chart in Appendix C.
- For practitioners who render office visits in an Article 29-I Health Facility, you may now submit claims for any, and all medically necessary services within your scope of practice as permitted by the Article 29-I Health Facility’s license.
- Effective Nov. 20, 2025, VFCA office visit claims submitted to EmblemHealth must include all procedure codes necessary to capture the totality of the service(s) delivered.
- Procedure codes that are not listed in the manual for an office visit claim are considered non-billable codes. The services for these non-billable codes will be captured for encounter data, and the claim lines will pay $0.
Note: A VFCA claim must reflect the units delivered in the encounter. If a non-billable procedure code is used on a claim, it will be treated as one unit on the claim and will pay $0. Only billable codes on the claim will be eligible for payment and reflected in the paid amount.
View the billing manual and get more information at the New York State Department of Health.
If you still have questions, please email us at medicaid_care_coordination_@emblemhealth.com.
See Recent State-Sponsored Program News
Keep up to date with important news about our state-sponsored programs by visiting our website.
New York State Medicaid Update
View the latest Medicaid Updates from the New York State Department of Health.
Change of Address and Contact Notification
Providers must notify Medicaid of any change of address, telephone number, or other pertinent information within 15 days of the change. For more information on this requirement and how to submit changes, see Reminder: Keep Your Directory Data Current.
Medicare Updates
Medicare Outpatient Observation Notice (MOON)
The Centers for Medicare & Medicaid Services (CMS) requires all hospitals and critical access hospitals to provide Medicare beneficiaries, including Medicare Advantage enrollees, with the Office of Management and Budget approved Medicare Outpatient Observation Notice (MOON). Visit CMS for details on MOON and instructions for completing notices.
The finalized, OMB-approved Medicare Outpatient Observation Notice (MOON) / CMS-10611, and form instructions are now available on the CMS website.
Clinical Corner
Updated Preauthorization Lists
Pharmacy Preauthorization List: See revision history for updates and effective dates.
Medical Policies
Medical Policy Updates
The following medical policies were updated. See revision history for applicable updates and effective dates.
Medical Necessity Guidelines: Experimental, Investigational or Unproven Services
Breast Reduction Mammoplasty: The policy was revised to add the inability to perform the activities of daily living and/or ability to exercise as a covered indication.
Orthognathic Surgery: Regarding medical record documentation, objective findings were clarified to include examples such as difficulty with mastication, speech, swallowing, and nutrition. Temporomandibular joint (TMJ) disease or myofascial pain dysfunction from Limitations/Exclusions were removed.
Posterior Tibial Nerve Stimulation for Voiding Dysfunction
The Revi® (formerly known as the RENOVA™ iStim system) has been added to the eCoin Peripheral Neurostimulator System as an additional example of an implantable tibial nerve stimulation regarded as investigational.
Carrier Screening for Parents or Prospective Parents
- Updated to “≥ 16” (from “> 16”) to accurately reflect the number of genes deemed not medically necessary for analysis.
- Deleted Unity Carrier Screen from list of unproven tests.
- Added covered indications for when individuals do not have access to a biological family history, and for when individuals are known or suspected to be consanguineous.
A cross-reference to MCG criteria for Whole Genome/Exome Sequencing in Autism Spectrum Disorders in Guideline section has been added.
Guardant Shield™ has been removed as investigational.
Oncomap™ ExTra, Praxis Transcriptome, and Praxis Somatic Transcriptome as investigational (covered Medicare) has been added.
Retired Medical Policy
The following medical policy was retired: Speech-Language Pathology - Interventional Services for Autism Spectrum Disorders.
Training Opportunities
NYCE PPO Self-Directed Webinar
New York City employees, non-Medicare retirees, and their dependents are now offered the New York City Employees PPO (NYCE PPO) plan, a health plan delivered through a partnership between EmblemHealth and UnitedHealthcare.
To help you and your practice become familiar with NYCE PPO, we’ve created a webinar, New York City Employees PPO Plan: What Providers Need To Know, that highlights some of the most important features of this new plan so you can work with us as you care for plan members.
We also encourage you to visit nyceppo.com, home to all things NYCE PPO.
Provider Portal Videos and Guides
If you need help navigating our provider portals, please see our videos and quick guides and Frequently Asked Questions pages.
If you still have questions or need additional support, contact Provider Customer Service using the provider portal’s Message Center or live agent chat.
Valuable Medicare and Medicaid Training Available
We recommend that you take advantage of the training opportunities offered by CMS’ Medicare Learning Network and eMedNY.
In The News
AI in Healthcare: Strengthening Care Management
EmblemHealth’s Vice President of Government Affairs, Howard Weiss, joined the Becker's Healthcare Payer Issues podcast to discuss member experience, innovation, and how payers are navigating one of health care’s biggest challenges. Listen here to learn how artificial intelligence (AI) can strengthen care management and support the health care work force while keeping people at the center of care.
In Every Issue
EmblemHealth Neighborhood Care
EmblemHealth Neighborhood Care provides one-on-one customer support to help members understand their health insurance plan, connects people with community resources, and offers free health and wellness events. Virtual and on-demand events are available to you and all your patients.
We support our communities and guide members toward better health and wellness to help the entire community learn healthy behaviors. We encourage you to listen to real stories and let our members know how we support our members in their wellness journeys.
View EmblemHealth Neighborhood Care locations and upcoming events.
Friendly Reminder: Keep Your Directory and Other Information Current
We want to ensure our members can find you when they need care. Accurate provider directory information plays a critical role in connecting patients to the right provider at the right time.
Keeping your information current helps:
- Patients easily locate and access your practice.
- Maintain compliance with regulatory requirements.
- Reduce administrative follow-ups and corrections.
- Prevent scheduling issues, missed appointments, and claim delays that can occur when contact or location details are inaccurate.
To make updates, please log in to your CAQH ProView account and verify your practice information. Be sure that EmblemHealth is authorized to access your CAQH data. Reviewing and attesting to your CAQH profile at least every 120 days helps ensure ongoing accuracy.
If your practice participates in a delegated credentialing arrangement, please continue to follow your internal administrative process and report changes through your established workflow.
Thank you for taking the time to keep your information up to date. Your attention to this important task helps support efficient office operations and ensures patients receive accurate, timely access to care.
Consult Our Online Provider Manual for Important Information
The EmblemHealth Provider Manual is a valuable online resource and an extension of your Provider Agreement. It applies to all EmblemHealth plans and includes details about your administrative responsibilities and contractual and regulatory obligations. You can also find information about best practices for interacting with our plans and how to help our members navigate their health care.
Some key resources are the Access, Availability, and After-Care Hours Coverage Standards, which set the expected time frames for appointment availability, wait times, and after-hours coverage. The manual also has instructions for requesting interpreter services for more than 200 languages, including sign-language for the speech and hearing impaired, services for the visually impaired, and resources to assist you in caring for children with special needs.
You can find the EmblemHealth Provider Manual in the top navigation menu of our provider website.
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All Archived Issues
JP72123
Screening |
Question | Screening Code | Answer | Finding Code |
| Housing | What is your living situation today? | 71802-3 | I have a steady place to live. | LA31993-1 |
| I have a place to live today, but I am worried about losing it in the future. | LA31994-9 | |||
| I do not have a steady place to live. (I am temporarily staying with others, in a hotel, in a shelter, living outside on the street, on a beach, in a car, abandoned building, bus or train station, or in a park.) | LA31995-6 | |||
| Food | Within the past 12 months have you been worried that your food would run out before you got money to buy more? | 88122-7 | Often true | LA28397-0 |
| Sometimes true | LA6729-3 | |||
| Never true | LA28398-8 | |||
| Transportation | In the past 12 months, has lack of reliable transportation kept you from medical appointments, meetings, work, or from getting things needed for daily living? | 93030-5 | Yes | LA33-6 |
| No | LA32-8 |