GHI PPO members are being migrated to our new claims platform

06/10/2020

GHI PPO members (other than City of New York) are being migrated to our new claims platform. Members will be transitioned when their plan renews. Please ask your patients for their current member ID card at each appointment. Please submit pre-authorization requests and claims using the applicable member ID that is in effect on the date of service. The following changes apply once members are on the new system:

Our Call Center is currently experiencing extremely high volume and longer wait times. For questions related to COVID-19, visit our COVID-19 FAQs