Save time and effort by taking advantage of our new secure portal’s capabilities. Use it to upload documents in support of preauthorization requests, concurrent review determinations, customer service inquiries, and more.
ConnectiCare providers are urged to submit preauthorization requests, referrals, and ER Admission and Newborn Notifications online. Help us make faxes and phone calls a thing of the past. For help, see Educational materials and Frequently Asked Questions
If you still have questions or need additional support, please contact Provider Customer Service at:
EmblemHealth: 866-447-9717
ConnectiCare: Commercial: 860-674-5850, Medicare: 877-224-8230