Login & Registration
Emergent Inpatient Admission Notifications
New User Registration
The steps to register new users and retrieve a forgotten username.
Login and Settings
The steps for logging in and changing settings.
Consolidating Existing Accounts
The steps to consolidate existing accounts.
Existing User Moving Over the First Account
An overview of the account migration process for our portal users who are setting up their first account.
Registering Additional Tax IDs
The steps to provide access to users registered in the old version of the Provider Portal and retrieve a forgotten username.
The steps to recover a forgotten username.
The steps to reset a forgotten password.
Search and View Messages
The steps for searching for and viewing messages in the Message Center.
Create Message - Specific Transaction
The steps to create a message about a specific transaction in the Message Center.
Create Message - General Topic
The steps to create a message about a general topic in the Message Center.
Claims – View Status, Submit Documents & Inquiries, and Create Custom Reports
See how to find a claim’s status, details, and Explanation of Payment, submit documents, inquiries, and grievances, and how to create custom claims reports.
Claims - Search for an Explanation of Payments (EOP)
An overview of how to search for an Explanation of Payment (EOP).