CAHPS/HOS and The Patient Experience

EmblemHealth is focused on improving patient satisfaction scores and elevating patient experience with their health plan and their providers. We are committed to partnering with our network providers to improve both patient satisfaction and the in-office experience. A new brochure is available with detailed information about Consumer Assessment of Healthcare Providers and Systems (CAHPS), Health Outcome Survey (HOS), tips to improve quality health outcomes during office visits, and more.