New Post-Acute Care Process Coming Soon

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New Post-Acute Care Process Coming Soon

09/16/2022

Management of post-acute care (home health care, skilled nursing facility, acute rehabilitation, and long-term acute care hospital admissions) is changing from eviCore to EmblemHealth for EmblemHealth members.

Prior to the end of 2022, post-acute care (PAC) for EmblemHealth members will no longer be handled by eviCore. These services include home health care, skilled nursing facility, acute rehabilitation, and long-term acute care hospital admissions. Instead, you will contact EmblemHealth to help arrange for PAC services and support. eviCore will continue to handle durable medical equipment for EmblemHealth members.

To help you better understand how this change impacts the members in your care, we will host a webinar to discuss the insourcing for all PAC services and the transitions of care program. The full list of session dates and times will be announced in the coming months. Please plan to join the session that’s best suited for your facility/provider type – no registration required. All sessions will be held via Microsoft Teams.

Attention Home Health Care Providers: Our provider portal has a Home Health Status report to give you a consolidated view of the preauthorization requests for the members under your care. See the quick guide and video on our Portal Training page in the Preauthorizations section for instructions on how to create the Home Health Status report.

Provider Update