Use One System for All Payments With PNC ECHO

Electronic funds transfer (EFT) is a faster, simpler way to get paid for your claims. If you haven’t already done so, we encourage you to take advantage of this convenient service through PNC/ECHO Health, Inc. 

EmblemHealth has partnered with PNC/ECHO Health Inc. for the past six years to handle claims payments and remittances (CPR) for our providers for all EmblemHealth business except NYCE PPO.

This arrangement with PNC/ECHO simplifies our claims payment process by using one system for all payments. CPR can handle electronic payments reliably for multiple payment types. A major advantage of automated payments is the ability to receive an 835/ERA with each EFT payment. In addition, EFT payments:

• Increase speed of receiving payments.
• Significantly reduce payment processing costs.
• Streamline the accounts receivable (A/R) process.
• Reduce fraud exposure.
• Improve the accuracy and timeliness of information.

Here are answers to Frequently Asked Questions about claims payments.

For EFT/ERA enrollment and additional assistance regarding payment, contact ECHO Provider Support at 888-492-0032 or visit their website.

If you have other questions about this process, please sign in to the provider portal at emblemhealth.com/providerportal and use our live agent chat or Message Center to contact us. A provider customer service representative will be happy to help.