New: See Your Offset Reports on the Portal

We recently sent an email to provider portal users informing them that they can now see your Offset Reports in the portal. These reports show which claim(s) caused an overpayment and from which claim(s) the repayment is being deducted.

Please take the time to review your portal users and consider if there’s anyone who handles your accounts receivable who would need easy access to the offset reports if they don’t already have a portal account. This is the perfect time to add them and help streamline your office operations. Let other providers and staff in your organization know about this update so they can take advantage of this new provider portal feature.