Sign Up for EFT With PNC ECHO

We’d like to remind and encourage all our providers to sign up for electronic funds transfer (EFT) if you haven’t already done so. 

EmblemHealth has partnered with PNC/ECHO Health Inc. for the past five years to handle our claims payments and remittances (CPR) for our providers. 

This arrangement with PNC/ECHO simplified our claims payment process by using one system for all payments. CPR can handle electronic payments reliably for multiple payment types. A major advantage of automated payments is the ability to receive an 835/ERA with each EFT payment. In addition, EFT payments:

• Increase speed of receiving payments
• Significantly reduce payment processing costs
• Streamline the accounts receivable (A/R) process
• Reduce fraud exposure
• Improve the accuracy and timeliness of information

Here are answers to Frequently Asked Questions about claims payments.

For EFT/ERA enrollment and additional assistance regarding payment, contact ECHO Provider Support at 888-492-0032 or visit their website.

If you have other questions about this process, please sign in to the provider portal at emblemhealth.com/providerportal and use our live agent chat or Message Center to contact us. A Provider Customer Service Representative will be happy to help. 

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