Each year, the New York State Department of Health requires providers and their staff, who have regular and substantial contact with EmblemHealth Enhanced Care (Medicaid Managed Care) and Enhanced Care Plus (HARP) members, to certify completion of cultural competency training. To access cultural competency training, providers and staff may review the U.S. Department of Health & Human Services e-learning program The Guide to Providing Effective Communication and Language Assistance Services.
To certify completion of cultural competency training, please refer to your letter from EmblemHealth with instructions for submitting the Cultural Competency Training Certification.
Each year, all Medicare providers are required to complete the Special Needs Plan (SNP) Model of Care (MOC) training for each of the Dual Eligible SNPs in which they participate, as mandated by the Centers for Medicare & Medicaid Services (CMS). Providers in the VIP Prime Network must complete the EmblemHealth SNP MOC provider training. Providers in the Network Access Network must complete training offered by ArchCare.
Use the links below to access EmblemHealth’s SNP Model of Care training. Large group practices can use the download version to review in a staff meeting, and then complete/return the attestation as instructed on the form. The online version also allows a designee on behalf of the group to attest that the training has been completed by the entire group.
2020 online version
2020 download version with attestation to return
ArchCare Advantage HMO SNP Model of Care training