Reminder: Keep Your Directory Data Current

To make sure our members can find you, keep your EmblemHealth listing updated. It is especially important to let us know when a provider has left your group. To help, we make it easy to update your information. You can:

  • Review the information we have on file for you by going to your profile on our secure provider portal. If you have not registered for an account, there is a registration button on the sign-in page. With a portal account you can make changes directly to your profile.
  • Send us updates by sending a fax to our Provider Modifications Team at 877-889-9061.

Note: If you work for an organization that credentials its own clinicians, please ask your administrator to make changes for you. Your updates cannot be processed if submitted directly to EmblemHealth.

If you run into trouble, please call us at 866-447-9717. Our hours are 8 a.m. to 6 p.m., Monday to Friday. A customer service representative can help.

Keeping your information current ensures that we can process claims, send you important information, and keep our directories current. Thank you for partnering with us to care for our members.

Our Call Center is currently experiencing extremely high volume and longer wait times. For questions related to COVID-19, visit our COVID-19 FAQs