EmblemHealth Contact Information

Customer Service is available seven days a week (excluding major holidays), 8 am to 8 pm. Teletypewriter (TTY/TDD) services can be reached by calling 711.

EmblemHealth Contact Information
Company Provider Network Customer Service
(Members)
Provider Customer Website
GHI Commercial:
CBP, National & Tristate Networks

Network Access Network
NYC: 
1-212-501-4444
Outside NYC: 
1-800-624-2414
NYC:
1-212-501-4444 
Outside NYC:
1-800-624-2414
Sign in to 
emblemhealth.com
and use the Message Center
Medicare:
Medicare Choice PPO Network
1-866-557-7300 1-866-557-7300
HIP/
HIPIC
Commercial:
Prime Network
1-800-447-8255 1-866-447-9717
Prime Network 1-877-244-4466
Select Care Network  1-888-447-7703
State Sponsored Programs: 
Enhanced Care Prime Network
(Including Child Health Plus)
1-855-283-2146
Medicare: 
VIP Prime Network
1-877-344-7364
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