New Pin Requirements
Your new PIN must:
· have 8 or more characters.
· have a mix of at least one of each of these characters:
· Number (Example: 1 2 3)
· Uppercase letter (Example: A B C)
· Lowercase letter (Example: a b c)
· Special characters: ! @ # $ % ^ & * ( ) _ + - = { } [ ] \ | ; : ' , . ? / ` ~ > < "
· not contain User’s first name, last name, or User ID
· not be the same as any of your last 24 PINs
Accounts will be locked after 5 unsuccessful login attempts. You will need to reset your PIN every 60 days.
If you have any additional questions, please contact Provider Customer Service at 866-447-9717, Monday through Friday, from 8 a.m. to 6 p.m. and a Customer Service representative will be happy to assist you.
