December 2018 Policy Updates

More members move to new systems January 1, 2019

By January 1, 2019, our commercial HIP members, including City of New York HMO/POS members, will have 11-digit alphanumeric member IDs. The IDs start with the letter “K” followed by a unique 8-digit number. The final two digits distinguishes the subscriber from each dependent (01, 02, 03, etc.). Please ask your patients for their current member ID card at each appointment. Prior approval and referral numbers will change to include “F” as the second character. We will honor referrals and approvals issued under an old ID number. Please submit referrals, prior approval requests, and claims using the applicable member ID that is in effect on the date of service.
Provider Update
eNews Policy Update