Learn Online

You’ve come to the right place to find training presentations and other learning opportunities, many of them free of charge!

We are mandated to share some of these topics with you, while others we believe will be useful in the advancement of your professional knowledge and skills.

Click and Learn Video Tutorials - NEW!

We created these video tutorials to help you:

  • Navigate our website.
  • Easily find the information you need.
  • Teach new staff members about EmblemHealth.

We’re happy to offer these video tutorials. Access them any time to learn at your own pace. We’ll post new ones throughout the year, so remember to visit this site again for the latest videos.

Required Training for EmblemHealth Practitioners, Providers and Vendors

Each year, all Medicare providers are required to complete the Special Needs Plan (SNP) Model of Care (MOC) training for each of the Dual Eligible SNPs in which they participate, as mandated by the Centers for Medicare & Medicaid Services (CMS). Providers in the VIP Prime Network must complete the EmblemHealth SNP MOC provider training. Providers who do not complete the training will be removed from the EmblemHealth Provider Directory.Providers in the Medicare Choice PPO Network must complete training offered by GuildNet and ArchCare.

Use the links below to access EmblemHealth’s SNP Model of Care training. Large group practices can use the download version to review in a staff meeting, and then complete/return the attestation as instructed on the form. The online version also allows a designee on behalf of the group to attest that the training has been completed by the entire group.

Find GuildNet’s latest training:

Use the link below to check the availability of ArchCare’s training.

Also annually, Associated Dual Assurance Network providers are encouraged to complete web-based Fully Integrated Duals Advantage (FIDA) provider training modules. To access the training site, visit:

Note to all Providers: Although offered in context of FIDA, the downloadable provider trainings are a useful resource for you and your staff regarding cultural competency, identifying and supporting patients with behavioral health issues and accommodating the disabled and the elderly.

Additional Free Educational Opportunities

Health Literacy
The American Medical Association has created videos with case studies that include actual physicians and staff interacting with real patients with low health literacy. These instructional videos offer techniques and specific steps for physicians and their staff to help patients with limited health literacy.

Pri-Med Offers Free CME Activities
Choose from a growing list of over 300 online CME activities sponsored by Pri-Med. These activities address the latest research in multiple topic areas. Thoroughly examine a topic from all angles with five activity formats, including case studies, slide lectures and clinical reviews. You can manage your learning, track credits online, and complete activities at your own pace.