NCH’s provider portal is always available, offering:
· Real-time authorizations for oncology treatment care pathways.
· Reduced documentation requirements.
· View of real-time status of preauthorization requests.
· Eligibility verification.
· Supportive telephonic authorization staff available at 888-999-7713, 8 a.m. to 8 p.m., Monday to Friday.
· Quick turnaround time on preauthorization requests submitted via portal, fax, or phone.
· Peer-to-peer consultations by medical oncologists.
· An NCH provider representative is available for support as needed.
· You can also fax preauthorization request forms to 877-624-8602.