Continued adherence to a prescription drug regimen is essential to achieve the desired therapeutic outcome for your patients. There are several resources available in different languages on both EmblemHealth’s and ConnectiCare’s medication adherence webpage that can be shared with your patients.
Helpful tips to increase medication adherence:
- Switch patients from 30-day to 90-day refills for medication for chronic conditions.
- Avoid “polypharmacy” by keeping a current medication list. EmblemHealth and ConnectiCare offer free fillable/printable medication lists in different languages for medication adherence.
- Encourage the use of a pill box or some sort of compliant packaging. EmblemHealth and ConnectiCare offer free pill boxes that can be shipped to the patient.
- EmblemHealth Pharmacy Services, 866-340-0099 (TTY: 711), and ConnectiCare Pharmacy Services, 800-828-3407 (TTY: 711), can help with questions regarding:
- Deductible or copay questions and preferred alternatives.
- Preauthorizations.
- Coverage checks, test claims, and coverage gaps.
- Patient assistance programs such as a manufacturer discount card.
- Creating help desk tickets for further assistance.
JP 61807 04/2023
