Mobile Crisis Telephonic Triage Response Service

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Mobile Crisis Telephonic Triage Response Service

Starting March 1, 2024, EmblemHealth will cover the Mobile Crisis Telephonic Triage and Response service for Medicaid members under the age of 21. This service is already available to members 21 years of age and older.

Mobile Crisis teams can help members experiencing a mental health or addiction crisis, including:

  • Increased anxiety.
  • Depression.
  • Stress due to a major life event or changes.
  • Needing to speak with someone to prevent relapse.

Members and their family can call 988 and talk to a professional about a crisis, get support, and be connected to other services when needed.

JP 61060 01/2024