EmblemHealth Neighborhood Care Recognized by International Stevie Awards for Comprehensive Customer Service

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EmblemHealth Neighborhood Care Recognized by International Stevie Awards for Comprehensive Customer Service

New York health plan’s community-based resource locations take home Silver and Bronze in the 17th Annual Stevie® Award program.


Media Contact:

Kasara Philippas

Gaffney Bennett Public Relations


(860) 940-5584


New York, N.Y. – April 6, 2023 – Succeeding its first year being nominated, EmblemHealth Neighborhood Care has been presented with a Silver Stevie® Award in the Customer Service Department of the Year – Healthcare, Pharmaceuticals, and Related Industries category, and a Bronze Stevie® Award in the Most Valuable Response by a Customer Service Team category in the 17th annual Stevie Awards for Sales & Customer Service.


The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development and sales professionals. More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 49 nations and territories, were considered in this year's competition.


Winners were announced during a gala event attended by more than 400 professionals from around the world at Caesars Palace in Las Vegas, Nevada on March 3.


"Our team at Neighborhood Care is steadfast in its dedication to supporting the communities they serve by connecting directly with individuals to address the many facets of life that impact their health and wellbeing," said Karen Ignagni, CEO of the EmblemHealth Family of Companies. "EmblemHealth is honored to be recognized internationally by the Stevie® Awards, and we are proud to offer Neighborhood Care to New York’s most diverse communities."


Neighborhood Care puts into practice EmblemHealth’s commitment to health and wellness for every New Yorker throughout 13 locations—from Harlem to Flushing to East New York—regardless of their health insurance status or what community they come from. 


"The nominations we received for the 2023 competition illustrate that business development, customer service, and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations," said Stevie Awards president Maggie Miller. "The judges have recognized and rewarded their achievements, and we join them in applauding this year's winners for their continued success."


Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales. Nominations for the 2024 competition will be accepted starting this July.

EmblemHealth Neighborhood Care Team Members. (Source: EmblemHealth)


About EmblemHealth

EmblemHealth is one of the nation’s largest nonprofit health insurers, with 3.2 million members and an 80-year legacy of serving New York’s communities. The company offers a full range of commercial and government-sponsored health plans to employers, individuals, and families, as well as convenient community resources. As a market leader in value-based care, EmblemHealth partners with top doctors and hospitals to deliver quality, affordable care. For more information, visit emblemhealth.com.


About EmblemHealth Neighborhood Care

With 13 locations across New York City and Long Island, EmblemHealth Neighborhood Care provides in-person and virtual customer support, connections to local resources, and free programs to support community health and wellness. Each Neighborhood Care location features Customer Care Navigators who live in the communities they serve, ensuring that they can help customers navigate barriers to health in a personalized way. For more information, call 800-447-0752 or visit emblemhealth.com/neighborhood.


About The Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.


Sponsors of the 17th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc., Support Services Group, and ValueSelling Associates, Inc.

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