EmblemHealth Launches Member Enhancements to Improve Quality of Care

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EmblemHealth Launches Member Enhancements to Improve Quality of Care

New member Hub and portal support the member through all parts of their health journey.



EmblemHealth Public Relations Office | Email: press@emblemhealth.com

NEW YORK, NY— EmblemHealth, one of the nation’s largest nonprofit health insurers, launched two brand-new membership resources designed to build on its commitment to better health outcomes and member experiences. The Hub, an outbound engagement team, meets members where they are. All EmblemHealth and ConnectiCare members can now register for brand new personalized portals, a digital platform and mobile app enabling them to access their health care journey right at their fingertips.


The Hub provides a more seamless end-to-end journey for EmblemHealth members where teams provide comprehensive outreach unique to the member’s needs. Members receive fewer and more impactful outreach addressing multiple needs in a single interaction—from conducting welcome calls to completing health risk assessments (HRAs), addressing gaps in care, scheduling a visit to a PCP, and more.


"We are excited to expand on the healthcare capabilities we offer our membership through our Hub and new member portals," said Jennifer Truscott, EmblemHealth Chief of Operations. "We cover people through the New York Metro Area and provide them with the highest quality care they deserve, regardless of zip code. These platforms are only the latest tools in our growing toolkit to build on that mission.”


The Hub’s centralized approach and accessibility of member portals empower members to take full advantage of the benefits and health care services EmblemHealth has to offer. To learn more about the Hub and member portals, visit emblemhealth.com.

About EmblemHealth

EmblemHealth is one of the nation’s largest nonprofit health insurers, with 3.2 million members and an 80-year legacy of serving New York’s communities. The company offers a full range of commercial and government-sponsored health plans to employers, individuals, and families, as well as convenient community resources. As a market leader in value-based care, EmblemHealth partners with top doctors and hospitals to deliver quality, affordable care. For more information, visit emblemhealth.com

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