Speak with a specialist from 8 a.m. to 6 p.m., Monday through Friday.
Renewing Your Health Insurance Coverage
Don’t Lose Your Coverage
Essential Plan, Medicaid, Child Health Plus, and Health and Recovery Plan (HARP) members must renew coverage yearly. Starting Jan. 1, 2027, some Medicaid and HARP members may need to renew their coverage every six months.
We’re here to answer any questions you may have and help you complete the renewal process. There are three easy ways to get in touch.
Frequently Asked Questions
Get the answers you need to stay covered.
NY State of Health may ask Essential Plan members for immigration status documents or other information to maintain eligibility and coverage. View our helpful list of immigration status documents to learn more.
Need help? We can answer any questions you may have and help you complete the renewal process.
All members must renew each year and some Medicaid and HARP members may be required to renew every six months to stay covered. Your renewal date depends on when your current coverage period ends.
Due to changes in federal rules, states can no longer provide 12 months of continuous coverage for adults enrolled in Medicaid or extend continuous coverage for children enrolled in Medicaid or Child Health Plus beyond 12 months.
Effective July 1, 2026:
- Children no longer have continuous coverage from birth through age 6 and now must renew each year.
- Children age 7 through 18 will continue to have 12 months of continuous coverage, with no changes. Please continue to renew coverage each year.
- Adults 19 and over cannot stay enrolled in Medicaid if they have income over the Medicaid level between renewal dates.
- Pregnant members will continue to have continuous coverage during pregnancy and through the 12-month postpartum period. No action is needed.
Learn More about the changes to continuous coverage.
Starting Jan. 1, 2027, some adults ages 19 to 64 must renew their Medicaid coverage every six months instead of once a year. When it’s time to renew, NY State of Health (NYSOH) will notify you.
Here's how the Medicaid renewal process works:
- NYSOH will first review the information it has on file to determine whether you still qualify for Medicaid.
- If more information is needed, NYSOH will contact you. You will receive a notice with instructions on what information to provide and how to submit it.
- You will receive a reminder before your Medicaid coverage ends. NYSOH will send a notice at least 15 days before your coverage is scheduled to end.
- Be sure to review any renewal notices carefully and respond by the deadline.
We’re here to answer your questions, assist with submitting required information, and help you renew your Medicaid coverage. Call us at [VDNPHONE] (TTY: 711) from 8 a.m. to 6 p.m., Monday through Friday.
If you enrolled through the New York City Human Resources Administration (HRA) or your local Department of Social Services (DSS), you will receive notices from that office.
You will receive a renewal notice by mail or email when it’s time to renew coverage for yourself or your child. The notice will be sent to you 45-90 days before your renewal date. You will also receive updates and reminders about renewing your plan in the EmblemHealth member portal so be sure to register.
In the meantime, please make sure your address, phone number, and other contact information are up to date with EmblemHealth and NY State of Health to ensure you receive your notice on time.
If you don’t renew on time, you will lose your EmblemHealth insurance and may experience a gap in coverage. It’s important to renew by the deadline, so call us today. We’re here to assist you every step of the way.
You’ll need to review and update the information you provided in your last application to make sure everything is correct. This may include information about your income, family size, and current health coverage. You may also be asked to provide some documentation.
Starting Jan. 1, 2027, Some Medicaid and HARP members age 19 to 64 may be required to work, go to school, or participate in other approved activities to keep their Medicaid coverage. Learn more about these new requirements.
Anytime throughout this process you may call EmblemHealth for help at [VDNPHONE] (TTY: 711) from 8 a.m. to 6 p.m., Monday through Friday.
If you enrolled through NY State of Health, you can complete your renewal online by signing in to your account at nystateofhealth.ny.gov. You can also renew by phone through NY State of Health’s Customer Service Center at 855-355-5777 (TTY: 800-662-1220).
We’re here to help! You can speak with an EmblemHealth specialist anytime throughout this process for help renewing your plan. We’re available at [VDNPHONE] (TTY: 711) from 8 a.m. to 6 p.m., Monday through Friday.