Contact Us

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We're Here For You

Get in touch. Explore convenient options for personalized support.

MEMBERS
PROVIDERS
BROKERS
EMPLOYERS

Member Services

Phone

Call us at the number on your member ID card or find the contact number for your plan.
Member Portal

Sign in to get 24/7 online support with secure messaging options and more.
Become a Member

Speak with a specialist at
888-225-6133 (TTY: 711) for help finding the right health plan.

Provider Services

Provider Portal

Chat with a live agent, send a message, review patient eligibility, claims, payments, and more. Learn how.
Phone

Find contact information for claims, preauthorizations, laboratories, and more in our Provider Manual’s Directory.
Join Our Network

Interested in joining the thousands of providers who are partnering with us?
Get started.

Broker Services

Phone

Call Broker Services at
866-614-6040 (TTY: 711)
from 9 a.m. to 5 p.m., Monday through Friday.
Broker Portal

Sign in to view your secure account information, commission statements, and more.
Join Us

Interested in becoming an affiliated broker?
Learn how.

Employer Services

Phone

Call us at 866-614-6040 (TTY: 711) from 9 a.m. to 5 p.m., Monday through Friday, or contact your Senior Account Executive.
Employer Portal

Sign in to view your account information, coverage options, and more.
Join Us

Interested in partnering with us for the right coverage for your employees? Let’s connect.

Help and Support

Member resources to help you make the most of your coverage.

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Care Management

Get the care, education, and resources you need to better manage a complex health condition.

Get in Touch

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In-Person Support

At EmblemHealth Neighborhood Care, we can help you understand your benefits, find doctors, manage claims, and more.

Find a Location

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Mailing Addresses

Find the right address for medical, dental, and hospital claims, as well as grievances and appeals.

View Now

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Additional Support

Get information on payments and billing, grievances and appeals, health care reform, consumer protections, and more.

Learn More

Frequently Asked Questions

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FAQs

Find answers to common questions.

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QUESTIONS?

We’re happy to help.

For general assistance, call Customer Service at
800-447-8255 (TTY: 711) from 8.am. to 6 p.m., Monday through Friday.

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