Set Up Home Delivery and Refills for Prescription Drugs

Medicare plan is the opportunity to have your prescription drugs delivered to your door.

Express Scripts (ESI) is our home—delivery pharmacy service. There is no difference between drugs delivered by ESI and those you pick up at your walk-in pharmacy. But ordering your long-term prescription drugs from ESI is a good idea because you:

  • Get free shipping on all orders.
  • Make fewer trips to the local pharmacy.
  • Refill and check the status of your prescriptions online.
  • Talk to pharmacists, 24 hours a day, seven days a week.

To get a new prescription filled

If you have a prescription for a new maintenance medication, it's easy to get started with Express Scripts (ESI) Mail Order Pharmacy. All you need is to have your doctor or other licensed health care professional send your prescription to ESI.

You may also ask your doctor to call 1-800-305-5287.

To get refills

For refills, call ESI at the number below. Members may also sign in to myEmblemHealth to request a refill. Your prescription drug will usually be delivered within 14 days of sending your first order to ESI. You may receive refills even faster.

To ask for a refill, call ESI Mail Order Pharmacy at 1-877-866-5828; TTY: 1-800-899-2114.


The formulary and pharmacy network may change at any time. You will receive notice when necessary.

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